9,4
Exceptional
From 709 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

8,8

Service and Facilites

9,8

Traveler Reviews Pen Mill Hotel

Number of reviews per page
20
40
Top reviews
Katie
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Brilliant stay! Lovely hotel with such friendly, welcoming staff. The room was perfect, and the food at both breakfast and dinner was great too. Couldn’t fault a thing – we’d definitely stay again! Thank you all very much!! :)
James
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I was struck by the professionalism of the staff. All very young but really well trained and couldn’t do enough to make the stay enjoyable.
andrew
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Another great stay at the Penn Mill. Rooms are great as is the food and staff. Great value and highly recommend 10/10 Andrew
Mr. G G
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Our room was smaller than we expected but supplied everything we needed, including a fan. There was minor road noise but this did not disturb us and is to be expected at a hotel in such a good position. The highlights were the excellent service of all the cheerful staff and the complimentary breakfast.
Rachel
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

easy access for drivers and good parking. Welcoming , happy staff, room was clean and had everything you need. Decor a little tired! Service at Breakfast on Saturday morning was a efficient and Charlotte who served me was cheerful and helpful
Marie
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We love staying here, we have been house hunting for 2 years but hopefully soon it’ll be our local. Amazing staff and management.
Rob
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We only had a one night stay in the twin room and participated in an evening meal. Whilst the room was adequate and amenities average for a hotel this size, any distraction from the room, was totally overwritten by the outstanding attention to service provided by the staff….and wonderful food. Both the evening meal & breakfast were well above average. We thanked the young manager and suggested his staff were a credit to his obvious hard work and professionalism.😌
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Mark
icon-Friends and family Family
Friends and family Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

With the weather being extremely hot the rooms were very warm but the fans did help, obviously no AC but the staff and the breakfast were great.
Denise
icon-with Partner
with Partner
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were amazing, we had been before and thought how the whole place needed a revamp it was looking tired this time, food was good, Bar prices were very steep, nearly £5 for a bottle of coke,!!!!!. We would come back though.
Penny
icon-with Friends
with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was where we stayed last year, very near Yeovil Golf Club, where we needed to be. Excellent food, staff were really helpful. Breakfast amazing. Plenty of parking.
Fiona
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

You will not find happier and helpful staff anywhere else. Super friendly nothing too much trouble. Room was super cute. Could do with a little fridge. Restaurant food exceptional. Felt so welcome
Timothy
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Polite staff room clean good breakfast selection ample parking, only 2 disabled spaces
Nathalie
icon-
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was pleasantly surprised. The hotel was a little in need of a fresh coat of paint, however the staff couldn’t have been more welcoming and helpful. Dinner and breakfast were excellent, with a great menu. Asking for dietary options no trouble at all. The room was clean and tastefully decorated, and even in the hot weather I got an excellent nights sleep, thanks to a thoughtfully provided fan in the room. The shower had excellent water pressure and all together I had a lovely experience there and would recommend.
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Bradley
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with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is lovely room was clean but dated. Food was excellent if a little expensive. Would recommend
Mark
icon-
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good clean room and bathroom, Excellent staff and first class food
Jacqueline
icon-with Partner
with Partner
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very welcoming staff and well situated hotel. Good sized car park, amazing breakfast and great value. Wish we could have stayed longer!
Rachel
icon-Family
Family
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Our rooms were lovely, both en suite. Staff were most helpful and breakfast and meals were amazing! A brilliant place to stay also if travelling by train!
Darren
icon-
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I also stay here when in the area. I know what you get is value for Money. On arriving the staff welcome you, bedrooms are clean and tidy, bar staff and the food are great. Good nights sleep and great breakfast to start the following day.
Karon
icon-with Partner
with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent place to stay, room was great and staff were very friendly. Would definitely stay here again if visiting the area.
Julia
icon-with Partner
with Partner
8,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Breakfast menu good and wholesome. All staff and at all times were excellent. Room clean but shower was not cleaned properly around door sliders, and mouldy sealant around especially bottom edges of shower tray. Toilet seat was loose as something had either come loose or broken. A socket next to bedside cabinet broken so not working. Building very close to park and walking so very good position.
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Number of reviews per page
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