Kianoush
Friends and Family Family
6,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The room was dirty. As soon as we entered our socks turned black which can tell us immediately how dirty the floors were. We even found stuff under tables and chairs which indicated it was surfaced clean.
We lost power due to rain and some tree fall so we couldn’t find any emergency supplies like light or candles to use. For family with small kids this was necessary. We called the 24/7 support line and they could barely speak English. They said hot water is available at their location but it was just warm water as we needed boiled water to feed baby formula and sterilize bottles. The room and the location was great so it wasn’t that we didn’t enjoy it but it could definitely improve better.
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