Overall Ratings & Reviews Hampton Inn Greenville/I-385 Haywood Mall

Nicely updated hotel. Breakfast awesome & definitely made with love!! ❤️

Everything love it 😀

It was very easy check in and out breakfast was good the room was clean! I would stay again

Close to mall and shopping

The bathroom had hair and a ring in the tub, the bed had stains, and

Good

I stayed for 1 night and had a pet with me. I was expecting the pet fee (even if it is for 1 night) of 50 USD. The receptionist just looked at me and said it is 75 USD. I was not on the mood to debate and decided to pay and recover to Hotels.com since on their website it was listed as 50 USD. After getting into the Room, TV remote not working. Was a pretty sunny and warm day, so tried to come down to the pool with kids (pool closed). Asked the same receptionist why was the pool closed and she said it opens on may and sarcastically said…you just missed that

Room was clean and staff very helpful. Clientele was not travelers like in past but appeared to be construction workers. Felt safe and area was nicely maintained. Some furniture in dining area needed replacing. Food area was excellent and kept food hot and available at all times.

No cups for coffee maker. No extra roll of bath tissue. Convenient location.

Welcoming and friendly staff

Your hotel and staff are amazing. It was a little confusing to find the correct drive to enter the property. Otherwise very pleased with our stay.

Our door didn't open or close easily. Took a lot of effort. Furniture was old, dirty and second rate. Carpet was shabby and patchworked together. Mattress was old and soft. An old and dilapidated hotel that needs significant upgrading and remodeling. Not up to the standard I expect out of a Hampton Inn. Staff were fine, it was the over facility that was old and in need of an upgrade. Won't stay at this hotel again.

It was newly renovated on the 5 th floor and was comfortable, clean and the shower was great (did not run out of hot water and had great water pressure. The bathroom amenities smelled good and the shampoo did well for my hair. The complimentary breakfast was great.

Very clean and up to date! No complaints!

Broken dispenser in tub. No tissues

All front desk staff were excellent! The room is a little tired but renovations are underway. Bed was comfortable, shower was hot, coffee was passable. Really should be using Warpath Coffee for a delicious cup of coffee. It looked like employees were all striving for excellence! Bravo! Absolutely would stay there again.

Room was clean but the pillows were horrible. Best to bring your own. I have stayed at multiple Hamptons and they are all the same. Breakfast was good but could use a few more options.

We were in town to see Monster Jam and it was a very nice hotel. The gym area had a good selection and my son's favorite part was the continental breakfast. The all day coffee bar was really great!

Overall appearance,staff,experience was great!

The staff are excellent people!