I think the largest positive issue was communication. I received a Whatsapp message after booking informing me of the process for checking in, parking, getting in the room and checking out, all of which went well. I even replied to the initial message to find out what was in the apartment cooking appliance wise, and they answered almost instantly. The room was clean and tidy with all the things you could ask for from a microwave, toaster, kettle and even a coffee machine. The cutlery and plates were clean, the view was fantastic with the properties design and layout meaning everyone gets an external view (ours was of the mountains and the sunset was fantastic). The shower was very powerful and worked well, plus the bedroom was clean with plenty of spare sheets and towels. Our son used the sofa bed in the livingroom and slept well. We visited in August and it was hot, but because it was technically out of season, parking was free with lots of spaces and the area was relatively quiet. We reccomend taking the ski lift up to the top of the mountain for incredible views. We will be returning in winter and we will definitely attempt to rebook this location. It's all set up for skis and boards with external lockers that are lockable and the lockers are just outside your room, so nice, safe and in the warm.

Great location. Nice view. Nice staff in reception!

The property is good, clean and centrally located on the flat area 1 min from the ticket office. However there is no parking and it is not really obvious from the large underground car park (which is underneath the hotel and you can see it as you arrive) how to access the hotel - instructions could be provided. We had to wait 10 mins ringing the door bell and finally calling the manager for someone to let us in, the safe did not work in the room, and we were not expecting room 2 to be bunk beds. Also it never got warm downstairs. We would stay again beds were comfy and good and big towels.

One of the noisiest hotels I’ve ever stayed in. Bedrooms are on the inside of the building and there is a strange window between the bedroom And the landings, noise vibrates around all night making it nearly impossible to get good sleep. Ski lockers are not ‘proper’ ski lockers as in most ski hotels where you’ll find a boot room type setup. Here they’re random metal lockers located throughout the hotel and in many cases outside other people’s apartment doors, meaning that you constantly get the noise of people clattering ski stuff around outside. The bathroom artwork was also odd and completely inappropriate for a family hotel. ‘Drowning in clunge’ probably isn’t a phrase I thought I’d have to explain to my 7 year old…..

Ubicacion inmejorable y muy burna atencion del personal

Stayed at inside plaza for 6 nights, we booked a studio room but were given apartment 34 which had a separate sleeping area which was lovely. Comfy beds and nice sitting area and the location was perfect. Short walk in ski boots to both lifts and right in the heart of town. Supplied with cleaning products , soap and shower gel so the only thing we needed were more toilet rolls. We usually stay at the Melia but thought we would try an apartment and please we did. Would highly recommend and would stay again….

Went out of season, so very difficult to give a review of the resort as there was nothing going on. Good location - walkable to ski lifts. Though not ski in, ski out. Very clean. I was a bit worried about access - directions to get in weren't brilliantly clear - more communication prior to arrival would be beneficial. Very steep spiral staircase so not at all suitable for people with mobility issues or children. But absolutely brilliant for a group of youngsters. It was very windy and the window squeaking kept me awake all night, as did the chairs moving around on the balcony. Take earplugs - the bar right outside looked fun!

The apartment is very clean and the bed is comfortable. But there is no window in the bedroom making it very stuffy and hot because there is no cooling facility in the apartment. So it will be a problem if you stay there in Summer

Хороший апарт отель прямо в центре города

Alojamiento en muy buen estado, con todo lo necesario para pasar unos días. Muy limpio, cómodo y tranquilo. Muy bien ubicado, cercano a todos los servicios que ofrece la estación. Ofrece un servicio de late checkout a un precio razonable que permite disponer del alojamiento hasta las 18:00.

Everything was great. Only downfall, little to no wifi once everyone returned to hotel.

Was perfect for a couple of nights stay to watch the Vuelta a espana stage 15

V comfortable stay, not too far from lifts and very helpful staff. Would have been nice to have a a few more home comforts in room eg salt and pepper, oil etc for cooking but not a great hardship to get from the shops. V well equipped and duplex v comfortable for family of 4. Made it easy with the kids to stay in if needed. The guide book could be updated to have restaurant that aren't closed etc, seemed about 7/8 years out of date. Recognized gold benefit and got early check in / late check out.

All is exactly as shown in the website. Helpful and polite staff at all times. Clean, well equipped and quite rooms.

Absolutely perfect base for a ski trip! The staff were incredible - kind, knowledgeable and friendly. They went above and beyond to help us get the most out of our stay. The apartment was cosy, well-equipped and perfect for a family of four. The ski storage was super helpful and the location was excellent- very central but not noisy at night. We can’t wait to return.

This was our first trip to the Sierra Nevada. The Inside Plaza was a great choice to stay. The hotel is very central and close to everything. A five minute walk to the ski lifts with ski boots. The room itself was warm and comfortable. Kitchenette was well equipped with everything you would need to prepare a meal during your stay. The main bedroom had two single beds pushed together, we would have preferred a double bed but not a big deal. The only negative I can think of is that check in time is 5pm. That seems very late and a little inconvenient.

Great location and views. Too expensive in my opinion for what you get.

We were allowed an check in. Apartment ideally located in the square close to the resturant and slopes

Las vistas son espectaculares. Los habitación era estupendo. Muchas gracias

This is a beautiful location, set high in the Sierra Nevada mountains, however I went there at the end of September between seasons, so it was DESERTED! I’m lucky if I saw 10 people on the whole complex. This ensured i pretty much had the place to myself but the downside was the was NOTHING open! Except for the small “Spar-type” shop. I had to leave the mountains to find something for my evening meal. Please check if you’re going off-season or during a season, which (I can only imagine) would be awesome. Either way, the scenery is incredible not to be missed.