Best Western Plus Apple Valley Lodge Pigeon Forge

Explore Best Western Plus Apple Valley Lodge Pigeon Forge
9,2
Exceptional
From 945 reviews
Cleanliness

9,2

Room Comfort

9,2

Service and Facilites

9,4

Traveler Reviews Best Western Plus Apple Valley Lodge Pigeon Forge

Number of reviews per page
20
40
Top reviews
Victoria
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing staff and very clean rooms
Sally
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything
Arties
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately my hot tub Faucet popped off and caused my entire stay uncomfortable. Although I was moved to another room, the two days I was planning to stay turned into one night. Very disappointed & hasn’t received my partial refund yet
Danny
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We are well satisfied with our stay and service we received
Erin
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We liked the very clean rooms
Angie
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly check in staff and helpful we always stay at this hotel
Nekita
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is my second stay this year. My Husband and I really love it there and will continue to book for future vacations.
Shy
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice room. There was some popcorn in the side
Cynthia
icon-Leisure
Leisure
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Food access easy
Felisa
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Found roaches in room, room had a weird musty smell and pool was out of order. The staff was very kind about refunding us so that was appreciated.
Michael
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Furniture dirty, outlets wasn’t all working Expected iron and ironing board, wasn’t there Won’t be back!,,,
Karen
icon-Leisure
Leisure
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean and nice hotel, staff answered questions but seemed very young and not eager to answer questions. Adequate but not friendly or very talkative. Maybe some customer service training would be helpful and, perhaps an older or mature manager making an appearance would seem more professional.
mark
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room has a slight odor.
Michael
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Furniture was dirty.. had trouble with electrical outlets No iron or ironing board
Melissa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Jennifer and her assistant were awesome. We really enjoyed our stay!
RICK
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good property. Staff was friendly and efficient. Room was comfortable. Good location on the Parkway. Breakfasts were excellent.
Robert
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is decent for what it is, clean but a hazard with the rooms with double beds. The frames sticks out and is a potential risk for people, I've hurt myself because of it with no help as to my injury. Staff could have been better in that scenario, I would not come back to this hotel
Elizabeth
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s closer to all and quiet.
Sintha Methar
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I like everything except the balcony was not clean enough. Otherwise this one of the best places I stayed.
Nicole
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I would have given a 5 star review but you can not sleep past about 8am. The rooms not only are very bright but this is the loudest hotel ive stayed at. People walking by, the elevator and doors are sooo lound through your door. Once everyone else is up and about do are you. The bed was comfortable, the room was clean, the staff was friendly.
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Number of reviews per page
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