This hotel had the most amazing service we had ever experienced. Every single person on the staff did their utmost to make us comfortable and answer questions. Merci!!!

Most pleasant, friendly and genuine staff from checking in to making arrangements and service in the restaurant and bar. A highlight on our trip in 5 European cities

Staff very friendly & helpful! The hotel restauranrt, Winfows, had their annual Indian Fois Festival,which is on for a month. We went there twice- the food was outtanding!

Amazing hotel and incredible staff . Would highly recommend

A superb place to stay; extraordinary and helpful staff, friendly, welcoming, engaging. Food at Windows restaurant is superb as is staff there, too. Morning breakfast a delight. Rooms beautifully staged. Across from lake and free boat transfers. A truly wonderful stay!

Top notch hotel. Excellence all around. Thank you.

Great!!

most accommodating , professional, & courteous staff. the hotel is very charming & excellently located.

Outstanding hotel !

nice environment

Great hotel, service and location.

Amazing team of staff….so professional and friendly . Make the place really special

True 5 star service. The staff is so attentive and really take great care of the guests

The hotel was wonderful and the staff was exceptionally helpful. The location was perfect for walking and shopping.

Amazing location, perfect for Christmas markets, staff could not do enough for us

Staff is so friendly and helpful. Above all standards of excellence. Breakfast was amazing, as usual. Room was perfect, and I was upgraded to a lakeside room. How special. This is my GVA go-to hotel for excellence and value for a five-star property.

This is a beautiful hotel rooms were big, clean and tidy with good amenities. Staff were amazing really helpful and friendly. Highly recommend this hotel. Convenient location as well.

Lovely hotel and great friendly staff

Service was exceptional

Very good