Overall Ratings & Reviews Saxon Hotel, Villas and Spa

Beautiful property in a prime and safe location close to many dining options. I didn't want to leave my beautiful suite. Savon has excellent service overall. Their spa is an experience worth staying at this property for. Amazing hospitality by all the staff we encountered, from the GM to the butler. They even left us treats for our Anniversary celebrations with delicious chocolate-covered strawberries. We just missed their 25th anniversary celebrations the next day, but the preparations looked grand. Highly recommend staying here if you are in the area.

Excellent stay and genuine top class hotel! All the staff were spot on, being really friendly and helpful.

The Saxon is a beautiful property but it was the service which set it apart. Switched on intelligent staff who were really focused on ensuring guests got what they wanted from their stay.

An amazing stay as usual!

What a beautiful property! Even though it rained the first two days The Saxon was magical! Everywhere you look is a feast for the eye…and the cuisine was an amazing feast as well!

Ok but limited menu options

Perfect location to have a relaxing stay.

breakfast service was VERY poor. Orange juice was not fresh - asked for ginger to be added. Did not happen. Cappuccino was cold. Eggs Benedict took 50 minutes to arrive, was cold and not on ciabatta as requested. Waitresses had no idea how to set the table and remove plates before they bring the next course. a real bad experience. was not like this a few years ago.

Exceptional in every way!

Excellent with outstanding service. I intend to visit again.

Beautiful hotel and amazing spa!! Excellent service, food and staff.

A few unusual mistakes including being put in the wrong room

Excellent premise and location. We stayed in a villa, but Qunu restaurant service sub par and overpriced. Had to ask 3x just to get a bottle of wine and waiters kept forgetting our orders

We asked to be picked up at the airport and they were waiting for us when we arrived! The ride and the chauffeur were perfect. We were greated by the manager at our arrival who introduced is to our concierge Lyndsey and she attended to all our needs perfectly. We asked for late checkout the next day since our flight was at 8:00 PM and they let us have the room till 3:00 PM graciously! The room was exceptional, the service and facilities superb. We were there on our last trip to JNB and we will be back on our next one!

It was an amazing and wonderful experience and we had a lot of fun

Absolutely superb. We were unfortunately only here one night but I would return to Johannesburg just to stay here again. One of my favorite hotels ever. Rooms were above and beyond, dinner at Qunu was fabulous and breakfast served in room was delightful as well. The property and staff unparalleled.

When we have to stay in J'Berg this is the ONLY hotel to stay at. Everything about The Saxon is exceptional from the service right down to the bedding. 1 night is never enough!

This was easily the best place I've stayed all year! The service was top-notch: staff were personable and always a step ahead. There are less than 60 rooms here and you really feel the intimate nature of the service as a result. The facility itself...amazing. The villas are connected by an elevated walkway, and I can't recommend the spa enough! The breakfast buffet each morning was also impressive.

I’ve stayed in many hotels, NONE of them come close to this hotels Hospitality. The Hotel really gives you the sensation of being at Home... Away from home. The staff are friendly, Food is superb and service is great. This is my new favorite boutique hotel in the world.

One of the most beautiful hotels I’ve been to. The service is amazing, the rooms are very spacious, the food in all 3 restaurants is spectacular. The spa and their treatments are great. Its my second time and wouldn’t doubt for a second in coming back.