Overall Ratings & Reviews Mercure Pattaya Ocean Resort

The stay was good, and the location is excellent. But the pool area is too crowded with people. The food could be better; It did not meet expectations.

The food is too Indian. There is not much variety. There is almost no Thai food. The taste is just so-so.

Perfect, worth the price, suitable for families with children.

Friendly. Clean. Near the beach, yes, according to the location.

Suitable for families The receptionist provides good and fast service during check-in.

Breakfast has few dishes, the room is not equipped with enough toothpaste, bathrobes, and slippers in the room. The wastebasket could not be opened using the foot so I had to call staff to replace it. The room is quite dusty

ดีมากๆห้องสะอาดมีข้อเสียนิดหน่อยไม่มีรองเท้าสวมเดินในห้องกับแปรงสีฟันค่ะ

ที่พักได้มาตรฐานความสะอาด อาหารเช้าดี พนักงานบริการดี ทำเลที่ตั้งดีมากสะดวกเดินไปหาดได้ มี711หน้าตึก ใกล้Terminal21 แต่ช่วงเทศกาลเช็คอินต้องรอนานหน่อยคนเยอะมาก ที่จอดรถแคบไปนิด สวนน้ำไม่ใหญ่

Great service. Nice Location and very recommend if you stay with kids, their kids club is awesome.

ที่ฉีดน้ำชำระแรงมากเบาไม่ได้ด้วย

I had so much fun. I like the view but the breakfast is selected menus only.

The staff is super friendly, the room is clean and minute away from the beach.

1. The staff informed the room on the wrong floor, causing it to go to the wrong room. Fortunately, no one was in that room at the time. 2. Do not say that breakfast must be around When I went around myself, I pushed the table full. The staff just said that it was full. There was no management. Had to wait a while to get my own table. 3. There is a problem with the key card to enter the room. Have to go down for the staff to reset the key card again. The staff just informs that normally it has never been like this. But the sea view is beautiful, the bed is soft, clean, a lot of breakfast, delicious, available, but the boiled rice is very bland.

Stay 20-22/12/64, good service staff. Food, especially boiled rice, very bland, almost no water at all. Stay 1520 in the bathroom, there are toilet paper, diapers and garbage left in the trash in the bathroom. Call the front of the house for the housewife to collect. And the front called to apologize and show responsibility by giving a voucher as a free drink for one drink. Visiting Pattaya for the first time If there is a chance to stay again nice room view The swimming pool is very good.

The service is very bad. I understand that there are many people, but the hotel must have a reservation plan. Check in at 14.00, get into the room at 18.00, everything is very messy.

ห้องพักสะอาด พนักงานบริการดีมากๆเลย

Clean rooms, soft beds, soft pillows, comfortable sleep.

ดีมากเหมาะกับเด็ก อาหารเช้าก็อร่อย การบริการดี

The overall picture is good, suitable for families, there is only one thing: the parking lot is narrow and very dark.

Come on, the kids have fun.