The staff are very friendly and accommodating.

The staff are very friendly and the hotel is very strategic

Suitable for family. Complete. If you have a long time, you can cook. Then their weekend matcha is very delicious..

The staff is very friendly and the accommodation is good

The room is ok, the bathroom is clogged, then the soap is empty, there is no top up, the bathroom cannot be locked. There are no tissues provided. Eating breakfast is very sad, there are not many choices, the price is expensive and not worth the price, it is better to eat outside and be satisfied.

Nice pool view. Large, spacious room.

TV cannot connect to Wi-Fi. I can't watch TV

Review: Stay at Sky Hotel Kota Kinabalu (March 2026). Overall Experience. We recently completed a long-term stay ending on March 31st, 2026. While there were several highlights, there are critical safety and maintenance issues that the management needs to address. The Highlights: Staff & Atmosphere. The front desk team was wonderful—energetic, helpful, and always wearing a smile. The lobby is pristine, and the public toilets are kept very fresh. We particularly loved the hotel’s signature "Essential" fragrance; it’s a beautiful touch. Additionally, the views from the rooftop pool area are absolutely spectacular. Critical Concerns: Safety & Maintenance. Bathroom Safety: This is my primary concern. The bathroom drainage system is inadequate, causing water to pool on the floor. Because there were no floor mats provided, the floor becomes dangerously slippery. My daughter unfortunately suffered a fall after showering due to the dampness. Furthermore, tracking water into the main room left marks on the flooring and created a slip hazard throughout the unit. Pool Hygiene: The swimming pool requires immediate attention. I noticed algae growth (lumut) at the bottom and around the edges of the pool, which is unhygienic for a public facility. Wi-Fi: The internet connection was quite poor and inconsistent during our stay. Conclusion. The staff and the views are the hotel's greatest assets, but the lack of safety measures in the bathrooms and the maintenance of the pool are disappointing. I hope management looks into these issues to ensure a safer experience for future guests. Key Improvements Made: Clarity on the Accident: Changed "My daughter was fall" to "My daughter suffered a fall" to emphasize the seriousness of the safety hazard. Professional Tone: Used terms like "inadequate drainage" and "hygiene concern" to make the review sound more authoritative. Flow: Grouped the positive and negative points so the feedback is organized and easy for the hotel manager to read.

Reasonable price, comfortable room, close to the city center.

I had a great stay at this hotel. The room was spacious, clean, and very comfortable, which made it perfect for a relaxing trip. The staff were friendly and helpful throughout the stay. The Wi-Fi connection was strong and reliable, which was a big plus. The hotel is also conveniently located close to the city area, making it easy to get around. Overall, it’s a great choice for a family trip, and I would definitely consider staying here again.

Good experience here for the first time, it's just the breakfast is not that tasty, but it's still ok for people who are hungry.

The floor is leaking all the way to the room.. everything is good except for the floor leaking all the way to the room

The room is clean and spacious, it is possible to have a small swimming pool.

[Among the best and most comfortable hotels in my opinion if you are looking for accommodation for a small family..a hotel with an apartment concept..reasonable price and very clean..located in the city center and easy access to anywhere]

The hotel is very clean and comfortable..close to the city..the hotel staff is friendly and helpful..for me it is one of the best hotels for families..

Ehmmm.. It's hard to say, the air conditioner needs to be replaced with a new one. The pool is also hemm, think again if you stay here because you play pool.. 😅

Spacious room with fantastic views facing the Mountain Kinabalu.

The room is quite ok. But need to put bathmat. Also some pan for guest use.

good stay for the price. very spacious room. my only complaint would be the breakfast. it was good but they did not refill some of the stuff almost like 1st come 1st serve. so its better to go early for breakfast because around 8.30am the options are quite limited

Room is spacious.. Comes with breakfast... But the taste of the food is very bad.. Please change the chef.. And also, no variety at all...