Miapera Hotel & Spa - Special Class

Explore Miapera Hotel & Spa - Special Class
8,0
Very Good
From 495 reviews
Cleanliness

8,4

Room Comfort

8,2

Location

9,4

Service and Facilites

8,4

Traveler Reviews Miapera Hotel & Spa - Special Class

Number of reviews per page
20
40
Top reviews
Jorge
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall, my recent stay was average, with a few significant drawbacks that impacted my experience. The most disappointing issue was that the spa pool was unavailable during my visit due to repairs. This was a key amenity I was looking forward to, and it should have been communicated clearly upon booking or check-in. Another frustration was the small, slow lift. It only accommodated two people, which meant I often had to wait ages for it, especially during peak times. Given the size of the hotel, a more efficient lift system is definitely needed. For those who have to leave early, be aware that the breakfast service starts late. This wasn't ideal for my schedule and could be a major inconvenience for business travelers or anyone needing an early start. Finally, the location, while central, meant the room was quite noisy from the street below, which occasionally disturbed my sleep. On the positive side, the room itself was clean and the staff I encountered were generally pleasant. However, these issues kept the overall experience from being better than just mediocre. I hope the management addresses these points to improve future guest stays.
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Anja
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Misrepresentation I booked Miapera Hotel & Spa – Special Class for September 11–13 through Expedia. The listing (and my booking confirmation) clearly advertised a spa, indoor pool, and hot tub. These amenities were the primary reason for choosing this property above other available hotels. We specifically selected and paid the rate we did because these facilities were included, as they were an important part of the experience we expected. Upon arrival, I discovered that the spa, pool, and hot tub are closed for renovation, and the hotel never informed me in advance. This is a misrepresentation of the property, as I paid for services that were not available. We were very disappointed not to enjoy this luxury, and it dramatically changed our experience during the stay. The hotel did offer us a discounted price on a massage treatment as compensation. However, this was not an acceptable alternative — only male therapists were available, we had no interest in paying extra for another massage, and we were not looking for a massage in the first place. We chose this hotel specifically for the advertised spa, pool, and hot tub facilities, not for massage treatments.
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Sara
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tracey
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a great place to stay right in the heart of the city - walkable to Taksim and all its many restaurants and shops. The spa was awesome, and the Turkish breakfast was delicious and plentiful. For the price, this was a great deal! We’d love to come back.
Maytham
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The stay was amazing staff was so nice and the location was so ideal..
Peter
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Wonderful place to stay, very nice spacious room and staff was excellent! Close to shopping , eating and historic area. Highly recommend
ronan
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean and tidy hotel , had good beds and pleasure to stay at . Would come again.
hamed
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s very good the hotel but the air conditioner it’s so noisy
Stephen
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

It was great. I just wish I could have stayed a little longer.
France
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel is a beautiful soave in a super central location. The staff is helpful and the breakfast spread was delicious. The pool was unavailable which was disappointing but other than that, this is a great stay.
Baigalmaa
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nobody speak English! Only front desk person speaks English!
Arash
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The comfortable Stay that you have in Istanbul, Excellent in very things 👍
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

V good hotel and staff . Extremely happy with their services
Ezaldeen
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Resepsiyon personeli
Javaid
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

I had a terrible experience at Great Fortune hotel and spa when the staff were violent, calling unsavoury characters to the hote and I was forced to move to another hotel. I came here and within 5 minutes I was checked in and given a cup of tea..really really friendly and excellent services..I will use this hotel this hotel has renewed my faith that good people exist again..Thankyou
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Nikita
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Hotel quality was pretty bad, everything is old, even towels and bad sheets looked like they haven’t been changed in years. Description said they would provide free transportation to the airport, but of course they did not. Room had a bad smell because of the poor sewerage. Hotel breakfast didn’t have any drinks but tea, coffee or water, no juices or anything else. The food quality was average. Location was central, but that’s about only good thing.
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Ezaldeen
10,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good location
Verified traveler
4,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Hotel is conveniently located, but I had some issues. I had a 5 night stay, the Bathroom light was broken on the first day. I asked multiple staff members to fix it, but nothing was done so I just had to make do without it which was very annoying. They didn't clean the room so during the stay I asked for the room to be cleaned and fresh towels to be provided but these weren't provided until 9pm the night before I left. An error in my booking resulted in me being charged an extra night and the hotel refused to refund this. Overall I was disappointed with the level of service. The bathroom was nicely decorated, however the bedroom felt old and dated. If I am back in Istanbul I will definitely be trying somewhere else, as there were cheaper options nearby which seemed at least as good.
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Verified traveler
4,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel is in a good location and the price seemed competitive. Unfortunately we were allocated a bad room at the front of the building, with no view, overlooked by apartments opposite with loud noises at all hours from the street. The room was also dirty on arrival (hair and mud on the wooden floors) and only cleaned once (we had to request it!) in our three night stay. The room was large (big enough for 2 couples), but the duplex layout meant it felt like having two separate, smaller rooms. The door to the outside balcony couldn't be locked, which felt unsafe for this central, busy area. The breakfast service was good and the kitchen staff were lovely. Staff were friendly, but could do with better organisation and more cleaners.
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ALI HAYDAR
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

was said to have access to the indoor pool / jacuzzi but sadly did not have access till last 3 days of my visit p:s was there for 12 days seems to pull customers into an expectation but did not deliver as Advertised on the website. the Staff are Great and helpful , just be sure the facilities are active and running inbefore you book!
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Number of reviews per page
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