Overall Ratings & Reviews Crystal Crown Hotel Kuala Lumpur

Everything is fine. However I can heard the traffic noise every night and it kind of distrup my sleep as my room is facing the main road. So next time, gonna request room away from facing main road 😅.

The room is not comfortable. Request 1 bed. But not given.

Friendly staff here. The food is delicious. Theview is great.

Clean room. Room cleaning timely.

Very best because the room is big, there is a workstation, there is a coffee table, there is a bathtub, clean toilet. Always my favorite hotel.

The very spacious room, comfortable and clean. Perfect stay when you arrived in Kuala Lumpur. The staff also very friendly and polite

Cozy, clean, good energy, helpful. Recommended & as promised with one of the Staff there, they might Upgrade or give good deals for the inconvenient during the stay - Bathtub issue. Masalah di bathtub - but, the Staffs are very helpful, friendly & gesit dalam kerja/efforts. Terima kasih.

Great hotel. Great price. Affordable, with big room and nice breakfast. The staffs are very helpful. The guy at the front desk very friendly and helpful. (don't know his name). The girl at the front desk, Jane. She was the most helpful. She helped me to call the Grab and when I left my bag in the Grab car, (totally was my fault) she helped me again and I now have my luggage back. Great service. Thank you. Be sure to stay here again every time I visit Kuala Lumpur

The room is clean, tidy, the staff is ok.

Clean hotel room however not all amenities were provided like toothbruh.

Parking sempit, bilik klasik, bilik air teruk. Kebersihan kurang memuaskan.

A good place to stay. Next to a small mall.

Makanan memang superb, cuma staff front desk tak berapa friendly, cakap tak berapa jelas, datang kol 3pm tapi tak dapat check in sebab bilik tak siap lagi. Kene tunggu jam 5. But overall bilik satisfied.

Air paip berkarat dan sarapan tidak cukup

Terbaik. Akan berkunjung lagi.

Can't flex hotel room door, then change small room.

Limited TV channels, bathtub broken (couldn't hold water. Breakfast is good

Free cheap tv programmes as not advertise, dirty comforter, uncompleted toiletries and ridiculous toilet faucet placement.

Today 5 days already, pls refund my money traveloka, hotel already full, why you still show online, I paid by banking online rm 160,has been 5days from. 5th September now 10th September. Hotel said its your problem, pls reply me back, next time don't show online when the hotel has fuul booked, I was disappointed when I arrived at the hotel

Comfortable and clean, front desk is fast do it for check in.