Traveloka (5.084)
Other sources (5)
8,2
Very Good
From 5.084 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,2
Meal
8,1
Location
8,4
Service and Facilites
8,1
People often mention about Pangeran City Hotel
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Bedroom (83)
Staff Friendliness (77)
Distance to City Center (76)
Room Space (76)
Ambiance (72)
Bathroom (60)
Taste (59)
Surroundings (52)
Accessibility (52)
Check-in/out Time (52)
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Traveler Reviews Pangeran City Hotel
Number of reviews per page
20
40
Customer reviews
S***i
10,0
/10
Reviewed 1 week(s) ago
Very pleasant, friendly staff, nice, perfect.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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B***i
Business
8,5
/10
Reviewed 1 week(s) ago
just normal, if possible improve it again
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you always have a pleasant and comfortable stay at our hotel. We'll be happy to follow up if there are any issues with your room. We hope you're always healthy. We will improve further in the future.
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F***i
9,7
/10
Reviewed 2 week(s) ago
Suitable for bringing family and staycation
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1 people find it helpful
Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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M***a
9,4
/10
Reviewed 2 week(s) ago
Good
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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A***l
Leisure
9,1
/10
Reviewed 3 week(s) ago
This is an old hotel, but it still exists and provides the best service for guests.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you're staying healthy.
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D***n
10,0
/10
Reviewed 3 week(s) ago
Very comfortable and very satisfying
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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MK
Mutiara K. S.
8,5
/10
Reviewed 4 week(s) ago
Happy because it's comfortable and the smart TV is the most important hehehe
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Accommodation's Reply
31 Jul 2025
Thank you so much for your review. We hope you always have a comfortable stay with us. We're happy to respond to any issues with your room, please let us know immediately. Thank you. Stay healthy.
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2***3
9,7
/10
Reviewed 4 week(s) ago
The staff is very friendly and the room is very neat and clean, comfortable for sleeping.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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F***i
Leisure
9,7
/10
Reviewed 4 week(s) ago
If you go to Padang, you have to stay here because it's nice and clean.
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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F***i
Staycation
9,7
/10
Reviewed 4 week(s) ago
Suitable for staycation and honeymoon
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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ZULFAHMI
Leisure
10,0
/10
Reviewed 4 week(s) ago
Nice, comfortable, and strategic tourist spot
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Accommodation's Reply
18 Aug 2025
Thank you very much for your review. We hope you have a pleasant and comfortable stay at our hotel. We'll be happy to follow up with you if you encounter any issues with your room. We hope you stay healthy.
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S***i
Leisure
10,0
/10
Reviewed 4 week(s) ago
Clean, comfortable hotel, outdoor rooms, and every holiday I always stop by here 😊
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B***y
Business
9,7
/10
Reviewed 4 week(s) ago
This hotel is my favorite because it is close to the city center, close to shopping centers, delicious food, friendly employees and security guards.
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Y***a
Staycation
9,1
/10
Reviewed 5 week(s) ago
Friendly staff, good service, clean rooms.
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Accommodation's Reply
26 Jul 2025
Thank you very much for your review. We hope you always enjoy your stay at our hotel and become a regular guest. We'd be happy to assist you with any room issues, just let us know immediately. We hope you're staying healthy.
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il
ila l.
6,8
/10
Reviewed 5 week(s) ago
Our room was flooded at night because of the rain...
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Accommodation's Reply
22 Jul 2025
Thank you for your input, Sis Ila. We sincerely apologize for this incident, which was beyond our expectations on a rainy day in the middle of the night. We have forwarded this to the relevant department for follow-up, and we will ensure that it will not happen again. Thank you, Sis Ila, for your input. We hope you will have a comfortable stay at our hotel in the future. Thank you, Sis Ila.
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D***a
10,0
/10
Reviewed 6 week(s) ago
Our friendly and available staff are ready to help you with any issues. Thank you for your excellent service, Pangeran City.
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D***a
9,7
/10
Reviewed 6 week(s) ago
The hotel staff is friendly and cooperative... Check-in time can be moved forward due to the condition of the child who wants to rest immediately... Close access to the city center... So it is easy for culinary tourism
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Accommodation's Reply
26 Jul 2025
Thank you for your feedback and review. We hope you enjoy your stay at our hotel and that we will be your choice for your next visit. We're happy to assist you with any room issues, so please contact us immediately. We wish you continued good health.
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F
Fitrah
Transit
9,4
/10
Reviewed 6 week(s) ago
The name of this hotel is a part of my life.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Thank God, I hope you always stay at the Pangeran City Hotel and feel at home and comfortable. Thank you, I hope you stay healthy.
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B***i
Transit
8,2
/10
Reviewed 6 week(s) ago
insufficient room availability
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is
ikrar s. a.
Leisure
9,4
/10
Reviewed 6 week(s) ago
Everything is good, but there is only one thing missing, the AC smells of cigarette smoke, maybe someone smoked before, hopefully it will be better in the future
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Accommodation's Reply
15 Jul 2025
Okay, thank you for your review. We'll follow up on your feedback directly with the room department and check on the odor issue so we can improve our guests' stays in the future. Thank you. I hope you stay healthy.
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Number of reviews per page
20
40
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