Insufficient food preparation for guests and bad taste. You need to improve the cooking method and quantity for the number of your customers.

The room was big enough and acceptably clean. There is no fan in the room as the surrounding is quite cold, especially at night. Hot water is provided in the shower, but it's not stable. The wall of the room is not soundproof and can hear voices from other rooms. Overall, I was satisfied with my stay at this property.

We had a quad room with 2 single beds and bunk beds. The room is clean with basic needs to sleep, but the pillow is too soft and the room was leaking at the side. I got to move one of the beds in order not to have water drip. Bring your own necessities. They clean the room daily and changed the towels. Breakfast is simple, fried rice, noodles, and toast with options to top up for eggs. Water, tea, and coffee included. We ordered dinner too and the fried rice and vege soup are nice. Only 6 options for dinner but good enough. Our room number 11 is very near the reception and carpark just a few steps away. The staff are friendly.

The room has the best view of Mount Kinabalu. Just that you need to walk down and a bit far from the reception office.

Nice place to stay and relax 🙏🏻.

Pro:-spacious room. Nice view from balcony even though no opportunity to view mount of kinabalu due to heavy fog, good location, very clean, strong wifi, daily housekeeping, friendly reception. Con:-limited choice of breakfast, no TV, limited parking, place bit of rundown.

My families really enjoy staying here. Good location, clean and beautiful mountain view.

We stayed at Begonia. Ground floor. By just opening the door, you can see the majestic Kinabalu every morning. But next time would prefer to have the rooms at upper floor. Tak larat naik turun tangga haha. The rooms are really clean and well organized. Water heater is working well. Food are so so, cannot complain much. We just love the ambience, really calm, cool and relaxing.

Nice & clean but surely not suitable if you're looking for 3 adults per room. Max 3 person but the bed only for 2 pax, need to add 1 set mattress with breakfast for rm30. Don't manipulate your bedroom option please, what's with guestroom and bedroom in the picture reference when actually customer will only got 1 room with 1 bed. by the way I booked double bedroom with mountain view if you guys wondering. BUT the view heals my disappointment, what a superb view and the water heater works perfectly. Believe me, hot water needed for bath! I hope this pandemic end, so this lodge will have enough budget to maintain their garden. No TV, No Aircond & No Fan because you don't need them! If you want to feel the nature come and stay at their lodge. I have wonderful time here. End.

the view and food is excellent. The staff was friendly and helpful. However there’s a snake cobra in our room.

It was found that this room was less than an air-conditioned window. The danger window is to open at night, the wooded area where the animals come in. There should be grill louvers or at least a fan. Each room and living room. Like sleeping in a covered tent, it is dangerous for people with asthma.

no tv, aircond, fan. room is quite big but too old.you can hear foot step from people staying above and beside you.at 6pm the noises from insects is getting loud. the mountain view is not what I imagined. mostly block by the tree. during night is quite scary because of total darkness and loud noises from insects for me the price room is too expensive compared what you get. maybe it's good for those who like to feel in the jungle.

nice view from my room. friendly staff from arrive until check out. satisfied with the price and room condition. 5 star

Magnificent view of mount Kinabalu right from your room

Room no.7 was very bad, no hot water.

The water heater was not functional well; low water pressure and the heater sometimes just turn off for no reason.

Best natural view here. Breakfast is good. Staff is friendly

It happens that the neighboring room too annoying with loud noises & table pulling & knocking sound coming from them. Hence, I have decided to check out for just only staying about 5 hrs in this place. So cold this place without heater for comfort during the night.

Less than expected, there are many dogs. Room does not have TV. Water heater does not work properly.

Can the room down .. org room over jumping .. very long night .. my family cant sleep .. wont come here again .. the view is nothing .. not recommended ..