Traveloka (741)
Other sources (347)
8,2
Very Good
From 741 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,1
Meal
7,9
Location
8,4
Service and Facilites
8,1
People often mention about Tower Regency Hotel & Apartments
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Hotel Area (3)
Distance to City Center (2)
Surroundings (2)
Variety (2)
Accessibility (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews Tower Regency Hotel & Apartments
Number of reviews per page
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40
Customer reviews
S***a
8,8
/10
Reviewed 5 week(s) ago
Room is bigger and clean, but hair dryer didn't provide.
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HH
Hoo H. S.
8,4
/10
Reviewed 11 week(s) ago
The mattress and pillow were very bad quality.
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av
a vincent n.
Business
6,7
/10
Reviewed 42 week(s) ago
The lift and the walkway to the room is not nice, poor maintenance, not nice smell. Need to install air freshner. The room is big but average clean only.
1 people find it helpful
T***n
Medical
5,4
/10
Reviewed 51 week(s) ago
Very bad environment & dirty carpet hotel area, reluctant to snap photos.
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B***n
Transit
6,7
/10
Reviewed 52 week(s) ago
Bathroom floor very slippery. Booking for queen bed room, but given twin bed room. Lift sharing with residence. Take long time to check in.
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SM
Shahnaz M. n.
9,1
/10
Reviewed 81 week(s) ago
Room size quite big and clean. Like to stay next time hopefully.
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jj
jevica j.
6,2
/10
Reviewed 81 week(s) ago
I should read review first before booking.
2 people find it helpful
RN
Ridzuan N.
8,3
/10
Reviewed 82 week(s) ago
Bilik besar, aircond sejuk, tidak disediakan sebarang minuman tambahan seperti nescafe sachet & gula, hanya dua botol mineral sahaja. Kebersihan kurang sedikit, perlu lebih cuci untuk hilangkan habuk dan debu. Tuala juga sudah lama. Breakfast sedikit & kurang rasa. Harap maaf. Tingkatkan semula qualiti hotel.
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N
Norshamsiah
5,7
/10
Reviewed 98 week(s) ago
Hotel really need to upgrade. Get room with faulty air conditioner. Ask hotel staff to check. No action taken. Call again. Security staff came and trying fnd empty room for us to change room. With the same problem. Air conditioner not so cold. Breakfast not so good. Overall. Not a good experience
2 people find it helpful
WT
Wan T. E.
9,7
/10
Reviewed 141 week(s) ago
Room newly renovated and spacious. Value for money.
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KZ
KAMARUL Z. B. S.
8,8
/10
Reviewed 184 week(s) ago
The location very near to tourist attraction place. The the room clean. But need some improvement such as the interior of the room.
2 people find it helpful
kk
kulasingam k.
8,5
/10
Reviewed 189 week(s) ago
Nice hotel but parking system was very poor.
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NK
Nurfaizah K.
5,4
/10
Reviewed 194 week(s) ago
Terrible hotel condition. Inconvenient parking. Hard to access hotel lobby. Dirty toilet. Messy environment all over building. Not like what they show.
1 people find it helpful
Accommodation's Reply
23 Nov 2021
Dear Guest,
I apologize for the problems that you encountered during your last stay. I will forward this matter to the management. Thank you for staying with us, and we look forward to another chance to serve you.
Thank you and kind regards.
ZB
Zaifuldin B. S.
8,7
/10
Reviewed 198 week(s) ago
All room nice but no breakfast room service to late.
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Accommodation's Reply
07 Oct 2021
Dear Guest,
I apologize for the problems that you encountered during your last stay. I will forward this matter to the management. Thank you for staying with us, and we look forward to another chance to serve you.
Thank you and kind regards.
F
Farizwani
6,0
/10
Reviewed 224 week(s) ago
No water supply early morning. Thats make me upset.
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Accommodation's Reply
14 Apr 2021
Dear Mr Gugan Karthi, I apologize for the problems that you encountered during your last stay. I will forward this matter to the management. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Miss Prebha, Front Office Executive.
AR
ABDUL R.
6,4
/10
Reviewed 225 week(s) ago
Swimming pool cannot be used but stated in advertisement,only 3 channels available for TV, but near with restaurant.
1 people find it helpful
Accommodation's Reply
14 Apr 2021
Dear Mr Abdul, I apologize for the problems that you encountered during your last stay. I will forward this matter to the management. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Miss Prebha, Front Office Executive.
AB
Azhar B. D.
6,0
/10
Reviewed 284 week(s) ago
TV not so clear for all channel.
1 people find it helpful
na
nor a.
10,0
/10
Reviewed 285 week(s) ago
Comfortable and clean recommended. Staff friendly and strategic location in the heart of ipoh city.
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AS
Ahmad S.
Family
10,0
/10
Reviewed 287 week(s) ago
The hotel is awesome, with excellent service and just delicious food.
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KM
Kamil M.
Family
9,4
/10
Reviewed 287 week(s) ago
Hotel location very strategic. Variety food serve for breakfast. Recommended to stay here.
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Number of reviews per page
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