Red Roof Inn Hershey

Explore Red Roof Inn Hershey
7,4
Pleasant
From 923 reviews
Cleanliness

7,6

Room Comfort

7,6

Location

8,6

Service and Facilites

7,8

Traveler Reviews Red Roof Inn Hershey

Number of reviews per page
20
40
Top reviews
Anthony
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Liked nothing
Amanda
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Unfortunately, we had to leave shortly after arriving at this hotel. Upon entering our room, the hot water took an extremely long time to get even barely warm, the toilet rocked badly, and there was an exposed AC outlet that is a fire hazard. The room also had a strong sewage odor, which was noticeable in the parking lot and stairwell as well. The staff member who checked us in earlier in the evening was very kind and welcoming, but my experience with the night employee was disappointing. He was condescending and even told me to be quiet while I was trying to explain the situation. During that time, other guests were also complaining about children running back and forth above the lobby, which he claimed to address, but the noise continued. When I asked if there were any alternate rooms available, I was told no. I explained that I would then need to book another hotel. Only after that did he suddenly say he could move us to another room. By that point, it was nearly midnight, and I declined and requested a refund instead. He continued to argue that a room was now available, but I stood firm on wanting a refund. I am still waiting on that refund as of now. The poor condition of the room and the dismissive customer service made this an unfortunate experience, despite the friendly check-in staff earlier in the evening. I wanted to give Red Roof Inn another chance, but ongoing maintenance and cleanliness issues seem to be a pattern across the US.
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Randy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The only thing missing was a coffee maker. Room was clan and comfy.
Ranada
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not to bad
Barbara
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nothing unique
Michelle
icon-Friends and Family
Friends and Family
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I will never stay here again.
Chelsey
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was very kind and helpful. The room was old but it was in good condition and very clean. The bed was very comfortable.
Macey
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

it was perfect for a quick trip
Jeremy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very convenient location for venue
Kim
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A blend of the old with the new, the haves and the have nots. Best Western plus Red Roof Inn.
Shawn Teresa
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean
Anil
icon-Business and Leisure with Children
Business and Leisure with Children
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Horrible
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Pet friendly and great location!
Moinul
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good place and good service.
Jose
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Jeanette
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very dirty room. Floors were sticky and carpet filthy. Bed skirts stained. Hair dryer broken and unable to use. Maid only emptied trash but didn’t make bed on second day. Not worth it.
Heather
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

.
Gaylene
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check your towels when you check in the rooms I had two dirty towels. Also it's no free breakfast you have to pay for breakfast with the hotel across the parking lot. Also if you order Uber eats at night you might be waiting a hour or longer for you food.
joshua
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very nice!
Mariajoy
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room was clean and comfortable enough, but the cleaning products had an unpleasant smell. We were only there for one night and it is a pet friendly property, so it was fine for us. The staff at check in and check out were both very kind and professional.
Number of reviews per page
20
40