Overall Ratings & Reviews Fire Inn

Mattress is horrible, toilet & bath very very old .

Good clean room bed could be a bit more comfortable. Still very good for the price. After reading the reviews thought i was coming to a hotel from hell but was not so bad. Only complaint is about the bed sofa bed was more comfortable. Other than that all was good.

I Only stayed one night but was happy with everything clean,tidy, safe, nice area, would stay again.

The hotel is very well located, in a great neighbourhood and very close to the main city sights. It is a very simple hotel, over firefighters station (gladly there was no emergency while we were there, so no sirene noise). The room is of a good size, with a fridge, microwave and most importantly a working air conditioner (it was extremely hot in the city). However, there was a foul smell coming out of the bathroom sink and the towels provided were the worst I've ever seen - VERY old and were falling apart - kind of disgusting. We thought about buying a pair of towels for ourselves, but did not do as supermarkets were mostly closed. The room was also not particularly clean and the wifi kept crashing. Finally, the hotel has very little else to offer. Overall, a poor experience.

I arrived at 1 am after a 12 hour train journey or would not have stayed at all. The bathroom stunk, the bed was lumpy, the TV was blurry, the radiator was not working so heat (adequate) came from an electric space heater. The room was on the 4th floor without an elevator. The whole place was devoid of charm. The morning desk clerk spoke no English. Not worth the cheap price for the good location. Was booked for 3 nights, checked out after 1. Hotels.com refunded 2 nights immediately and booking an affordable much better hotel in Kiev was easy.

Clean in the center great for the money that you pay

Clean room. Daily housekeeping. Friendly staff. 5 minutes walk to metro station.

2nd time in this convenient location hotel. Basic room but not small and clean, relatively new furniture/shower.

Great hotel. Nice clean rooms. Good for my couple nights stay.

Was mostly disappointed by this hotel and wish I had stayed elsewhere (Not family friendly, definitely not romantic, and only adequate if you're a backpacker or don't mind traveling rough- hostel style). First of all the pictures are nothing like the real thing. The service is terrible especially if you don't speak the language. Out of the 4-5 receptionists that were there during different shifts only one could speak understandable English and was polite. The rest have no patience and can't be bothered to help you with most requests. I had to run several times down to reception to ask for toilet paper and to have the rubbish taken out of my room (Your room will not be cleaned if you don't ask)If you ring them they will ask you to come to the desk- so what's the point of the phones??? When I asked for shampoo and soap I was charged for these tiny packets that barely have anything inside. You only get a few in your bathroom so make sure and pack enough toiletries. During the summer it can get very hot so first thing make sure your air con unit works and if it doesn't ask to change rooms immediately. You will suffer greatly even with a window open. You will get standard physical keys so don't forget these and make sure your door is locked properly at all times. I had a few instances where a woman kept opening my door while I was in the room- couldn't be bothered to knock. Good thing you're not too far from the city. Alright have a great trip!

great for its price, good service, easy access to center.

For the price, the Fire Inn is descent lodging in a descent location in Kiev. However, the room I was put in (207) this time has a permanently stinky washroom (mold problem on ceiling?) and a washroom fan that didn't work.

2nd rime. Amazing place

Biggest complaint is that the map shows the apartment-hotel (really a converted office space) as being much closer to St. Sophia than it is. Not! It was still an acceptable walking distance but no one likes false advertising. A good reminder for us all to check online maps in addition to what Travelocity shows us. Nice, clean, fairly large room, small safe, pleasant balcony worth the extra charge. Nice neighborhood near big park. Hall carpet needs a cleaning but pleasant enough once inside.

This is an economy hostel. Rooms are made of like card board boxes. Smells of bad paintings. The hotel also deceived me. This hostel charged me much higher price then advertised.

Nice stat helpfull staff and Nice and central location

Hotel is new. But it is noisy . You can hear people in the halls and the rooms next door. Rooms are on 4th floor. no lift

Newer hotel near city center. Very reasonable price.

Room clean and everything well laid out, A heated towel rail would be a welcome improvement along with a little more heat in the room . maybe a few more microwave utensils could be supplied as one bowl not quite enough Mattress a little in the soft side for me !!

Room was very cold.