Hellaby Hall Hotel, BW Signature Collection

Explore Hellaby Hall Hotel, BW Signature Collection
8,2
Very Good
From 614 reviews
Cleanliness

8,4

Room Comfort

8,4

Location

8,4

Service and Facilites

8,4

Traveler Reviews Hellaby Hall Hotel, BW Signature Collection

Number of reviews per page
20
40
Top reviews
Craig
icon-Business
Business
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Pros - friendly check-in also nice and quick, big room and very comfy bed, big towels which i need lol. Cons - nothing comes to mind
Lee
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff are excellent from front desk right threw to cleaners,restaurant staff were excellent,room was very clean,shower was brillant mist hotels the pressure is lacking but ours was excellent,every staff member was friendly,helpfull and polite - the facilities were excellent,clean up to date and easy to use(gym area) we really enjoyed our stay
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Pete
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel was clean and staff were very helpful and friendly. The wi-fi was absolutely terrible though and it was impossible to get any work done or download anything to watch. The gym was very good and clean and airy.
Robert
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A1 stay
Stefana
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great venue
Mark
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was clean and equipped, he pool and gym was great to relax after a days work
Lorraine
icon-Business
Business
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

First time staying here as my usual hotel was full. Lovely food a great gym and the added bonus of a pool steam room and sauna - exceeded my expectations and will be staying again
Daniel
icon-Business
Business
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel and staff were excellent. Breakfast however was not good. Cold fried eggs and overpriced. Perfect location just off the motorway
Simon
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The key cards only work one time. Each time you go back to your room you need to get reception to reload them with room access. Pretty time consuming and a bit annoying. Outside of that the hotel is nice. Decent gym.
dale
6,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only negative was that the food was average. Limited choice for Vegans. Otherwise great
Chantelle
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely quiet night.
Dr. Witold
icon-Business
Business
2,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room smelt of cigarettes. When I requested a different one o was forced to pay extra £14.50 or the alternative was to stay in the smelly room or sleep in my car. No apology.
Juliet
icon-Business
Business
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The pool and changing areas weren’t particularly clean and felt run down. Poor lighting in the room and the pillows were awful. On the plus side the food in the restaurant was lovely!
Kerry
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, friendly staff, relaxing environment and good value for money
Verified traveler
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beautiful hotel. We had hoped to use the leisure facilities but the pool was closed for maintenance on the day we arrived (reception either weren’t aware of this/did not inform us, so we didn’t find out until we went over to the leisure and spa area which was a shame).
Lisa
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I appreciate that check in before 3pm is not guaranteed, but my experience on this visit (I've stayed before) was not what I would deem as positive customer service. On arrival at 2pm we were told that housekeeping would not confirm room readiness prior to 3pm - not even an attempt to check. Most hotels will at least check - even if very busy
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David
icon-Business
Business
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good spa area
Se
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was my wife earth day and she loved it thank you
Matthew
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent value: spacious and comfortable room, superb facilities.
Philip
icon-Leisure
Leisure
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel, lovely people. Fabulous fascilities.
Number of reviews per page
20
40