Overall Ratings & Reviews Heritage Hotel Tawau

The room is comfortable, the only thing is that the air conditioner is very noisy.

The hotel is strategically located from Bandar Tawau so you can walk everywhere. The rooms are spacious. But the sound from outside was so loud that it disturbed me when I was in the cubicle.

Friendly staff.. the city area is a walk from psr at night... Inshaa"Allah

The best hotel in tawau. Very comfortable. Love it. And very good service. Friendly staff. Recommendedhotel.

The check in was okay. The room is spacious and cold as the ventilation is good. The water heater isn't functioning and the shower 🚿 head is rusted and leaked on the top. It's in the middle of city centre so you can easily get the food. And super speed Wi-Fi even inside your room. 👍🏻 I asked to be moved to the other room. The bathroom cubicle can't be closed. Worse, the floor is flooded with water 💦! Surely it's been quite sometime as the stain is obvious. And I can't charge my laptop as the unstable current for all ports (it works fine on the 1st room). So I booked the hotel at the opposite, Shervinton Boutique Hotel which offers free buffet breakfast for the same price!

The room smelled a little, the pillows were small and the towels had a pungent odor / sweat / body odor clearly on the pillows and towels. Please pay attention to this.

The room is large, the towel is fragrant, very satisfied.

Strategic area, another close to the city center.

Bathroom is very poor and air conditioner hot

Old and dusty room, very outdated.

Okay. Good but hotel no parking.

Can not surf the internet on hp. The staff who promised to come to the room at 9.30 pm for wifi setting, then, was up to the counter for help. Tomorrow until check out still can not serve the internet with hotel wifi.

very friendly staff (miss suhana), clean and comfortable. I had a great time. Thank you 😊

Good but breakfast not much menu.

Very spacious and comfortable room.

Nice hotel freindly staff. breakfast was so so.

Very bad service. Really a very bad and disappointed experience for me. Booking for the breakfast but didn't inform the breakfast ended 9:30am. The counter staff didn't even tell me what time the breakfast. I came down at 9:40am. Didn't even get a breakfast that I paid for. The bath towel is old and black colour. The hotel management should maintain the high quality of the service and cleanness.

The room is okay, but there is plastic included in the rice bowl (breakfast), please fix it.

No buffet for breakfast like others hotel. And waitress very very unfriendly. Arrogant.

staff were friendly, good service 👍🏻