The location worked well for me — close to public transportation and still walkable to the beach. Staff was great, and the room itself was clean and comfortable. The way to the room was a bit confusing at first, but the staff explained it clearly. Unfortunately, the room was very warm due to the lack of air conditioning, and I ended up sweating through the night and sleeping poorly. Breakfast had a nice selection, but everything was cold; a microwave would make a big difference. Overall, the stay had potential but fell short in comfort.

Unusual hotel with limited facilities Staff only available on a very limited basis but this did not cause me any problems Room small but fine

Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .

Room was clean, spacious and a good breakfast

Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.

Safe, friendly staff, walkable to downtown.

Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.

The location was good with an underground garage. The shower door was broken.

Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.

I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service

A newer hotel with a great staff and a great breakfast. The soundproofing is a bit light (I was by the elevator) and it’s about 15 minutes to the tourist district. The walk to the tourist district is lovely.

an excellent hotel with it's own character making it unique also easy to find on the edge of the old San Sebastien

We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.

Small rooms, we could hear other guests and water sounds

It's not well located, there is nothing of note nearby, no bars, no shops.The bathrooms are unventilated and the rooms hot. So despite the friendly staff who were lovely, I wouldn't recommend staying here.

Appreciated the breakfast that is complementary. Staff is very friendly and room was nicely decorated. Would stay again for sure.

Good

The rate of the hotel was too expensive to single person. There were no single room and single bed when I reserved for my stay around that area by Expedia. Therefore, I had to pay the fee of double single bed for my stay.

The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.

Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.