Overall Ratings & Reviews EA Hotel Populus

The front desk was rude. I've never encountered a front desk that rude. As someone who is not familiar with Prague, I expected someplace at least somewhat convenient to the city center based on the reviews. It wasn't. I suspect all positive reviews are fake/employees who "booked" a stay just to post a review for the company. There is no reason anyone would stay here. I was there all of 10 minutes then checked out. I would like a refund. This place is horrible and the staff is incredibly rude.

Room was dirty. There was food and dirt on the floor from previous guest, there was a chair that was visibly dirty, the shower looked like it was falling apart, the toilet wasnt bolted down so it wobbled from side to side, the keys are made of cheap soft metal so if you accidentally turn it the wrong way theres a good chance it will bend or break, a lot of the furniture and appliances were falling apart. The one lady at the front is also a bit rude. Dont stay here unless you have no other options

The hotel is basic but clean and has all you need. A nice touch is some rooms have refrigerators to cool a water or soda. They have a breakfast buffet, typical of all Czech hotels and restaurants, always stocked and they have a nice sweet cake to finish off your meal. Very reasonable price and a good, convenient area with a bus stop just around the corner.

One staff member was great. He was very helpful, welcoming and seemed happy. Also the breakfast staff were great. There we 2 front counter staff who were grumpy looking and not very friendly both days we dealt with them. 1 made us feel like she was doing us a favour just for doing her job. We didnt even ask for anything extra. There were cob webs it the room, not vaccummed properly. The paint was chipping in the washroom [alot]. The safe did not work and was not fixed the 3 night we stayed there. We had breakfast once nothing special. Food wasn't very warm. The hotel seems to be run down, rooms and hallways. There was lots of dust on the hairdryer and on the shelfs. The towels and bedsheets were clean. Would not stay here again.

the room smelled of tobacco smoke

Overall a decent place. Simple rooms and bathroom. Long check in time. Bus and gas station out front.

Property good conditions , nice price , staff unpleasant

Good as Budget Hotel, Price wise

Friendly staff and clean room. Normal breakfast.

Awfully expensive for what the room looked like. 4 star price in a 2 star hotel. There were other guests in the hotel playing loud music, luckily far enough from our room so we got the chance to sleep well. Sorry guys, maybe this was an exception with the price and all, but not booking again. Staff was ok, friendly, tiny breakfast offered in the morning, but that’s it.

First of all , Hotel is too far from city center . Secondly, Hotel is on maain road where traffic sound was horrible. I couldn't sleep properly from 06 am morning. Overall experience was bad.

When we arrived we was approached by a man working at reception he was very rude and said we had to pay 500 Czech Coruna For city tax which the website stated it was only 200 when we asked him about this he said that the prices changed yesterday which we found hard to believe the next following days we was dealt with another man who was a bit politer but couldn’t put a smile on his face, on the last day before we left we went to check out and was told we didn’t needed to pay the hotel accommodation which we paid on the first day This was very odd because I’ve never been to a hotel which would even let you pay on the last day anyway he made us show him loads of evidence that we have paid and we just thought it was very odd as this was the same man that asks for the 500 and we felt like he was just keeping it to himself, we didn’t even get an apology afterwards all he told us was okay then and then pointed towards the door we found our stay at this particular EA hotel very unaccommodating

Good location, standard as 3 star hotel, nice breakfast

very good value for money, works well if you have your own car/ transport. had three rooms, one room had a stink of smoking. everything else was great

It was very good the stuff were very helpful .

Good enough. Very good connectivity with public transport.

I would never recommend this hotel to anyone . When I arrived to the hotel I noticed the sheets had stains and holes in them as if they have never been changed. The bathroom was unclean and it looked like black mold was growing in the shower . I notified the front desk about it . They said they would take care of it . Came back to the room after dinner and the problem wasn’t fixed so I asked for a new room but they were booked .. i will never let my friends book a hotel for me again . One of the worst hotels

Old hotel,no elevator, no AC in room, unpleasant staff, sound of trafic all day and night long...

The night time hotel clerk was very rude and not helpful.

Located in a quiet area, good for price, clean and good buffet breakfast, but no fridge in room.