Every time I visit Kuala Lumpur, I always try to stay at this hotel. This was my first time in Kuala Lumpur, and from that very first time, the experience was truly memorable.
1. The staff at the front desk were very friendly and helpful, making the check-in and check-out processes smooth and quick.
2. The rooms were clean, and they were cleaned daily at 5 PM upon request. The staff always provided us with drinking water, coffee sachets, sugar, creamer, soap, shampoo, conditioner, and a fresh roll of tissues.
3. The hotel's location is excellent, close to Bukit Bintang. Kuala Lumpur's main tourist attractions are within walking distance. The nearest LRT station is Plaza Rakyat.
4. The room rates are commensurate with the amenities provided and the hotel's strategic location.
5. The hotel also has an elevator, which is helpful for those with large suitcases.
6. The hotel's drawbacks are:
a. There's no iron provided; only an ironing board is available on each floor.
b. The hot water in the bathroom isn't very hot.
Hopefully, this hotel can improve its shortcomings. Of course, God willing, if I have the good fortune to go to Kuala Lumpur again, I will definitely stay at this hotel. Highly recommended.