The hotel was basic but clean and good value for money. We didn't eat breakfast here, it seemed fine for the price, amd would be great if you were pushed for time. But we preferred to go to the cafe around the corner which was very reasonable and had more choice. Staff were friendly and helpful.

The hotel accepted my credit card and reservation in advance, but less than 24 hours before I was due to arrive, they informed me that they could not process the payment. I contacted my bank and they confirmed that the card was fine and that the hotel had not attempted payment. The response of the hotel was that they could not process the payment and that as the reception was only open for a few hours each day and would not be available on my arrival, I would need to cancel the reservation. It is now low season in Burgos, so I was able to get another hotel with no payment issues - this will not be the situation in a few weeks when high season starts. I accept that hotels need payment in advance, but they need to ensure they have adequate systems to accept payment and not expect the customer to find the solution for a problem that belongs to the hotel. I can only assume that they were overbooked and it was easy cancel a solo traveler. As a pilgrim, I would not recommend this hotel to anybody doing the Camino and certainly not to solo female travelers - we all need a hotel that is reliable and there are good alternative options in Burgos.

Advantages - Excellent location, clean room, reception speaks English! What could be better - size of the room, it's very small, breakfast doesn't worth it. Paid parking 12 euro, better to find a public parking. Perfect for one night stay.

The location in closest neighborhood to the cathedral is unbeatable. The hotel is small with only a few rooms. Our room has been very clean, with a very good bed an a surprisingly good bathroom with big shower. The floor has been worn bus was ok. For a 1-star hotel was it a good room. The breakfast was basic but ok. The staff has been very friendly and helpful!

As a pilgrim and needing some comfort..this hotel rocked. Stephanie ..the manager was all smiles and service all the time. She was just excellent. hot shower ..heater in room. bfast is 7e. Many places to eat in a 5 block radius...my best stay on the camino!