We arrived at 9:00 am that morning. We knew very well that check-in was at 3:00pm. They took in our luggage, like any other hotel would do. We went to the roof-top pool to enjoy the sun. Around 10:30 we were looking for a coffee and went downstairs to ask at the bar for one. Much to my surprise I was told that the bar would only open at 11:00am. I found it strange. So I went around the block for one. After which we went for a walk till 12:00. The room was still not available. Went to lunch and to the Sagrada Familia. It was a very hot day and we were looking forward to relaxing in our room. We came back at 3:05pm but much to my dismay the room was still not ready! 😧 We got the room at 3:35pm! Not much empathy from the personnel. The receptionist response was very indifferent stating that the cleaning staff had not finished. WOW. NOT VERY CONSIDERATE. How can a 290 euro a night -- breakfast not included, I may add-- hotel not be considerate about how tired we were. We stayed at a less expensive hotel 2 weeks before ( Grupotel Gran Vía 678) and the room was ready way before 3:00pm. That is service! I would definitely not go back to H10 Metropolitain.

We had a wonderful stay here

Solid 4 star hotel. Rooms were small, as to be expected, but fine. Staff was pretty helpful but we were not blown away by service. There is a small pool on the roof and another on the ground floor; would have liked some umbrellas on the roof as the direct sun was very hot. There were minor things that we did not feel were worthy of complaining about at the time, like a hair on the bedsheets as soon as we got into the room or the deadbolt not working on the door. Location was excellent, walkable to most things. Overall this is a decent 4 star hotel in a great location.

We absolutely loved the H10 Metropolitan. Excellent location, clean, beautiful, great pools and sun deck.

Amazing stay

Great stay at H10 Metropolitan! Our flight arrived several hours before check-in, and the staff was very accommodating by storing our luggage so we could start exploring the city right away. The team was friendly and responsive, and housekeeping kept our room spotless every day. The location is unbeatable — just steps from the main square and Gothic District. Even with temperatures in the 90s, we loved being able to easily return to the hotel to cool down and rest. Highly recommend!

Hotel was nice and all the little touches like, slippers, chocolates were a sweet touch but BIG disappointment was the ground floor pool which looked huge on the website but was very small. :(

Great location and potential, but needs some upkeepI recently stayed at this hotel and loved the excellent location and amenities, including the two great swimming pools. Visually, the property is very pretty. However, it is showing its age and needs some basic maintenance like fresh paint. My biggest issue was finding some mold in the shower area of the bathroom. It has amazing potential if management invests in a deep clean and some structural updates.

H10 Metro was very nice and clean. Location was great, as we were able to do so much in our short visit before catching a cruise. The staff was truly amazing!! I will definitely stay here when I get a chance to visit Barcelona again.

Room size not the biggest but overall all amenities made up for it. Really cute hotel and very convenient location

No one to help me and my son take our luggage down , also I arrived 1 pm they didn’t let me check in until after 3 other then that hotel is prime location

Staff was great, thanks Gaby!

Lovely hotel, great staff, food was reasonably priced, breakfast was substantial, location brilliant

The hotel is located centrally and easy to locate, it is immediately next to a metro station. Check-in was really smooth, and the reception staff were really attentive. The room was immaculate, with all the necessary amenities. I didn't use any of the hotels pools/bars /restaurants, but scouted them out-all were inviting. I would absolutely return again in the future.

Dear staff, It’s free to be nice to people, it’s free to smile and be genuine. The property was basic at most and price not justified. The outside jacuzzi was basically a tub.

This property is in a convenient location. The helpfulness of the staff depends on who you get. However, I would NOT recommend staying here. If you want this area, there are other properties on the same street that I would recommend checking out. This property did serve food but with a very limited menu so we chose to go down the street to get food.

Room was clean. Ac work perfect. All staff were excellent and knowledgeable. Great location.

The propert was great the room was great however their kitchen was fair , bar was great and morning breakfast down stairs was great

Pool picture is very deceptive, both (ground and 6th floor) are plunge pools, approx 8m x 4m x 0.9m deep, not really a swimming pool (can swim but bang knees on the floor). 6th floor rear of hotel stay, so had a balcony with two chairs on overlooking the outside bar and ground floor pool, as well as rear of many buildings and an outside car park, downstairs whilst sitting in the outside bar, you would barely realise what you were sitting among, it’s a nice environment 6th floor corridor carpet looks yucky in places, assume it got very wet recently and is still drying. 606, good size room, massive bed, double size shower (head could do with some nozzle maintenance), mini bar in room (we emptied and used fridge for our week before returning original contents) not a great deal of hanging space, loads of mirrors and the most annoyingly bright air con controller with a green “on” LED light that make black out curtains pointless and means if you want air con at night you have to put up with a lit room (it doesn’t look bright but is) we liked the room. Qui Breakfast, fine, good selection, good service Rear bar, nice Reception, always helpful, always smiling Cleaning, towels changed daily (have to remember the door sign or doesn’t get done) Location, which is basically why we chose the H10 metropolitan, we thought was perfect, 100m from Catalunya station and 300m from Passeig de Gràcia, we got the 10 trip train ticket which really helped get us around smoothly and quickly

Lots of options for Breakfast. Room was comfortable with nice decor and excellent bathroom amenities. Would definitely recommend.