Home2 Suites by Hilton Houston/Katy

Explore Home2 Suites by Hilton Houston/Katy
8,8
Very Good
From 730 reviews
Cleanliness

9,2

Room Comfort

9,0

Location

9,4

Service and Facilites

9,2

Traveler Reviews Home2 Suites by Hilton Houston/Katy

Number of reviews per page
20
40
Top reviews
MELANIE
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The bed was so comfortable. The hotel was clean and quiet. The breakfast was very good
Amandeep
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Your employees are incredibly kind hearted. A very pleasant check-in with Vivanka and helpful as well. They were always happily helping customers. Kindness and friendliness makes all the difference.
Symon
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall OK, but room not cleaned properly, food left in the fridge from previous occupant, as well as hair in the bathroom
Henrietta
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Vee Vee displayed wonderful customer service and should be an asset at this facility.
Howard
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is nice. These properties have very consistent quality.
Trine
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was very clean and comfortable. I recommend to stay at this hotel.
José M
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

🙂
Nancy
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk staff are great! I had breakfast once, and it was excellent! Convenient location. HOWEVER, the room was filthy! I cleaned the appliances, counters, desk chair, light switches, handles, etc myself! I tried to clean the filthy floors. Requests for cleaning and service, replacement of a missing clothes closet curtain were ignored for MANY DAYS! I picked up my towels from the front desk FOUR TIMES! Inexcusable!
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Chelsea
4,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Floors are sticky, housekeeping doesn’t fully clean room. The front desk staff was rude and unprofessional with my boyfriend. Stayed here because it seemed like the best option in Katy near family but such a disappointment especially since it’s a Hilton hotel.
Joanna
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Always our choice when visiting family in the area. Out family loves this hotel. Great customer service, amenities, and price.
Evangeline
icon-Leisure
Leisure
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was clean, well lite, and the staff was very attentive.
Grant
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stay at this hotel when visiting family. It's a great hotel with friendly staff.
Kimberly
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice property.Pleasant staff.
Lin
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very comfortable bed and generous breakfast.
Carol
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everyone was so nice and the hotel smelled so good
James
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property was good. I could say they didn’t really clean the rooms. Plates and cutlery have food residue, there was hair in the room from different people, dust and they room we were originally supposed to have was not ready do to them shampooing the carpets. We were told to come down the next day to change rooms and when we did the room was no longer available. No worry, the staff was great and accommodating. We received a mid week clean and it was just them fixing the bed and swiping the floor but no shower/sink cleaning. Just a wipe down. The breakfast was mid. Staff was amazing. Thank you
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Charnella
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Friendly staff. Clean rooms great breakfast
Denise
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very welcoming, spacious, and clean. I highly recommend it and I will return.
Linda
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was nice and the breakfast was great! The room had a refrigerator and a microwave. I liked the curtain that separated the sofa and bed areas. The parking lot was well lit and there was plenty of spaces when we were there. I was impressed by the breakfast, they had yogurt, waffles and everything needed for a breakfast sandwich. There was a bathroom in the lobby and the lots of places to sit.
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Carlos
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very Good, the breakfast is great
Number of reviews per page
20
40