Metro Residences Hotel

Explore Metro Residences Hotel
6,6
Pleasant
From 36 reviews
Cleanliness

7,4

Room Comfort

7,2

Service and Facilites

7,0

Traveler Reviews Metro Residences Hotel

Number of reviews per page
20
40
Top reviews
Jemson
icon-Leisure
Leisure
2,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No wifi, no phone services, no Restaurant and nothing close.
Murielle
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Vraiment bien très propre très class
Jhonny
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bad experience, they didn’t give key for my room. Unfortunately, I lost 2 envelopes one had $ 2000 us, the other one $500 us. I wanted to buy something to eat, they told me don’t worry about my stuff, I could go to buy. Arriving home, when the money owner came to take it, I didn’t see it in my bag.
Siegfried
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Didnt really llke it! Very poor Breakfast. No dining facilities! Staff wasn't really sympathetic. Only one was ok
Stephanie
icon-Leisure
Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice place I had an amazing night and the staff were amazing
Yvette
icon-Business and Leisure Family
Business and Leisure Family
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room decor very creepy. They turn off the AC in the middle of the night. Mosquitoes, humidity. Very uncomfortable to sleep.
Jonathan
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great place
Marcel
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Does not have a minimum.
Kareen
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We could not find the hotel, we tried the phone number and it did not work. In the description it says that the hotel is 7 min away from airport. Noone in the area had heard of it. I had to book another hotel
Peterson B
icon-Business
Business
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Poor light in the room. Bad internet signal . They need to upgrade their tech equipment
Guebolle
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Air conditioning wasn’t provided like it was mentioned in the facility
Angeline
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I highly recommend this place. It is very affordable, you get serve breakfast, the staff is very nice and helpful. I really enjoyed my stay there. I will definitely stay there again.
Marcseau
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No good
Romon
icon-Leisure
Leisure
8,0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Cooked food for guest
Diela
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

I like it it’s clean and quiet I didn’t like the part of no TV and no A/C Furthermore they told me they didn’t cook after I paid for my breakfast online at last they brought me something to eat before I left
Bessie Anastha
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Could have done much more. Paid for breakfast but I was served what I could purchase on the street.
geraldine
6,0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

This Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street. I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
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Verified traveler
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Great
Verified traveler
10,0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

It was very nice and clean. The staff was very friendly and professional will definitely consider going back when I’m in Cap-Haitian
Verified traveler
icon-Business and Leisure with Children
Business and Leisure with Children
6,0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

I didnt like the room I was put in, thhe bathroom started leaking and bed bugs bit me and my daughter. When i approached them with that the switch thenroom to a better room and condition and then they opened the wifi to the hotel so my experience was not all bad
Number of reviews per page
20
40