Overall Ratings & Reviews Holiday Inn Express & Suites OKLAHOMA CITY DWTN - BRICKTOWN by IHG, an IHG Hotel

Excellent location to explore Bricktown-Downtown OKC first time for myself and my sister in town for the PBR Teams event at Paycom lots of eateries, great light rail system close to the hotel, the hotel was clean and well maintained inside and out, free breakfast, pool, rooms were comfortable, and spotless kudos to the hardworking housekeeping staff, the room also had a microwave, Keurig and mini fridge, mini store for basic food items, drinks off the lobby which was great with cool sitting areas and natural light, felt safe in the area and had spaces outside to sit to chat with fellow guests, Want to shout out to the young lady who gave us goodie grab bags what a fun touch, shout out to the manager Kevin who knows his stuff, personable and who made us feel so welcome during our entire stay and gave us good restaurant ideas and the young man who checked us in was super helpful and others, would highly recommend this hotel and will definitely return the next time I'm in OKC, Thank you!!

Very clean, comfortable beds, friendly staff, safe and convenient location. Would definitely stay here again!

Overall, we had a great stay here. The price was great, rooms were spacious and clean, and free breakfast was a plus. Close to multiple stops on the streetcar line. Proximity to Bricktown canal walk was perfect. We also discovered the Deep Deuce neighborhood accessible via the stairs at the back of the parking lot. Staff was friendly, parking was easy. Would stay again.

Like the overall cleanliness, style, amenities, and breakfast. Only negative was the toilet and sewage smell in the shower

Hotel was great and staff was super friendly!

This place is great! Will definitely stay here again!

Very wakable to all the sights of Bricktown and downtown OKC. A little tricky getting to their parking lot. Google maps takes you to a private parking lot so keep going until you get to the front of the hotel and use the circle drive to pull in, check in and then you will see the driveway to the hotel lot.

Great staff and room!

Convenient location!

They didn't have the same room type (suite)I paid for and since it was through expedia, I couldn't cancel and go somewhere else. The hotel isn't very clean. I've seen worse, but overall, for the proce, I could have stayed at a nicer hotel.

Great hotel located near everything in Bricktown. Staff was great, breakfast was great. Will stay again the next time I’m in town.

great place

Overall good. Bathtub didn’t drain well and minor things.

Really friendly staff. Clean comfortable. Easy walk through bricktown

I liked the convenience of having a hotel in bricktown and near the Paycom. Was able to park at the hotel and walk to my destination

Most of the bathroom tiles on the floor were broken. The bathtub and shower had mold around the edges. A spot of mildew was also on the wall by the bathtub. The tiles on the floor shifted due to being broken.

This stay was not my first here. I first stayed here 2 years ago when my daughter had a major knee surgery. We live 2.5 hours from the hospital so we stayed there after her discharge and until her first follow up 3 days later. They went above and beyond to make our stay comfortable. Their mini fridge doesn’t have a freezer so they graciously kept her ice packs in their break room freezer for us. They checked in on us and made sure we had all we needed. Since that stay they are my go to when I need to stay in the area. They are always polite, helpful, and clean. They offer a decent breakfast as well.

Great

Refrigerator knob was broken so the fridge was not cold, asked the front desk to assist - they at first said maintenance wasn’t avail then never followed up. We ran out of toilet paper and that was another issue in itself - they didn’t have any and had to go to the “3rd floor” to get it, never brought to the room, we had to pick it up from the front desk. The only thing that was great was the room service staff that was prompt and had the room clean - 5 stars to them only.