Hotel MS Ciudad Jardín Plus

Explore Hotel MS Ciudad Jardín Plus
8,4
Very Good
From 376 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

7,4

Service and Facilites

8,4

Traveler Reviews Hotel MS Ciudad Jardín Plus

Number of reviews per page
20
40
Top reviews
Benjamin Franklin
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast
Shemron
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean staff was helpful
Caridad
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pool showing in picture has nothing to do with reality Its a small bathtub that u will not be getting into it! Breakfast its just ok. The hotel and rooms were clean. Great shower.
cesar
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10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff very professional and kind
Brittany
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10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice property convention close to restaurants friendly helpful staff
Claudia
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I love this place!!!
FEDERICO
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10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was great the temperature was very confortable, hot water always worked. There were some loud people talking down the hall at 0200 am I called the front desk and they-took care of the issue right away.
Manuel
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place. I recommend it.
Natalia
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6,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Al hotel le hace falta muchísimo mantenimiento, las cosas se ven mal y desgastadas, el baño estaba roto, la cortina se rompió estando ahí, los muebles se ven gastados. La puerta del cuarto está pelada. Hace falta mantenimiento esto daña la experiencia.
arnold
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10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel with nice clean rooms a nice restaurant that serves a nice breakfaay restarau
arnold
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10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice hotel friendly staff clean comfortable rooms amazing breajdast nice restaurant in hotel
Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Rooms are clean, staff is very friendly and polite. Breakfast was amazing, location also a plus! The best shower ever!!
Henry
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Exelente services
Anthony
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Clean room great staff
Camilo
icon-Leisure
Leisure
4,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Mi experiencia en el Hotel MS Ciudad Jardín fue decepcionante y no acorde al precio pagado. Es un hotel muy básico, con muchas limitaciones que no se justifican por la tarifa. El hotel no tiene piscina, no tiene bar y no cuenta con shuttle al aeropuerto, algo que se esperaría en este rango de precio. El restaurante no es 24 horas y el desayuno tiene horarios extremadamente cortos, de 6:00 a.m. a 9:00 a.m., con cambios los fines de semana, lo cual es poco flexible. El servicio a la habitación es confuso: no explican bien cómo funciona el menú, no queda claro si existe realmente y definitivamente no es 24/7. Las habitaciones son normales tirando a simples. Los televisores son antiguos y no tienen Netflix ni apps de streaming, lo cual hoy es algo básico. Las habitaciones dobles son pequeñas en comparación con las de cama king. Además, en el baño había insectos, lo cual deja mucho que desear en términos de limpieza. El servicio de lavandería y planchado fue muy malo: la ropa regresó con manchas, sin buen olor y mal planchada. Pagas por un servicio que no cumple su función. La atención del personal fue regular, poco clara y nada destacable. En resumen, es un hotel que no vale lo que cuesta. Cumple apenas para dormir, pero no lo recomendaría si buscas comodidad, buen servicio o una experiencia acorde al precio.
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Herson
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It wasn't what I expected.
arnold
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Noce place friendly staff wwill stay again
Henry
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Exelente
arnold
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very nice clean helpful staff will stay again
Verified traveler
icon-with Partner
with Partner
4,0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The bathroom had mold. Bathtub drain wouldn't open to drain, called the front desk several times and they said they would send someone to fix it but they never came to look at it. Facilities were closed. The only window in the room opened up to the hallway so we had to keep the blinds shut for privacy. We moved out after 2 nights.
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Number of reviews per page
20
40