Traveloka (39)
Other sources (162)
9,0
Exceptional
From 39 reviews
Provided by travelers on
Cleanliness
9,3
Room Comfort
8,9
Meal
8,8
Location
9,2
Service and Facilites
9,0
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Traveler Reviews Victoria Can Tho Resort
Number of reviews per page
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40
Customer reviews
TT
TRAN T. N. T.
Staycation
8,6
/10
Reviewed 12 week(s) ago
Beautiful view, near river and cruise
Reception staff attitude was not cheerful, friendly, enthusiastic & will never come back because of this
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Accommodation's Reply
11 Apr 2025
Dear Valued Customer,
First of all, we would like to sincerely apologize for the inconvenience you have encountered. This is in no way a reflection of the quality of service that we always strive to provide to our customers.
We look forward to receiving more information from you about your recent experience. Your valuable comments will help us improve and enhance our services in the future.
Please do not hesitate to contact us with any further comments or suggestions. We truly appreciate all feedback from you.
We look forward to welcoming you back and serving you better, in order to regain your satisfaction and trust in us.
Best regards,
Victoria Can Tho.
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DD
DOAN D. M. D.
9,7
/10
Reviewed 79 week(s) ago
Nice location, clean room, environmentally friendly. Extremely cute & friendly staff. Get free room upgrade & Christmas gift.
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1 people find it helpful
Tran T. N. P.
9,7
/10
Reviewed 100 week(s) ago
Thank you very much for the great service, special thanks to Ms. Huyen (Reservation) for assisting us with a nice room and nice view. We are happy during our stay 2 nights there, the room is big and nice. We will come back ya.
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Accommodation's Reply
04 Aug 2023
Dear Ms. Nhung Phuong,
I take this opportunity to thank you for your time in evaluating our product and services. We are delighted that you have enjoyed our service and facilities.
It was indeed a pleasure to have you with us and we look forward to welcoming you back soon at Victoria Can Tho.
Best Regards,
Management Team.
NP
Nguyen P. T. H.
9,7
/10
Reviewed 160 week(s) ago
Clean resort, friendly staff. I had a great stay
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2 people find it helpful
BH
Bui H. L.
9,4
/10
Reviewed 167 week(s) ago
Ancient, beautiful, very quiet resort. Enthusiastic staff. Beautiful swimming pool, rented to outside guests so a bit crowded. Rooms are quite clean. Buffet has few dishes but is quite delicious.
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4 people find it helpful
VO THI NGOC NGA
10,0
/10
Reviewed 216 week(s) ago
Resort is a bit out dated but clean and well maintained. Staffs are also nice and professional. Overall a pleasant stay, would go back!
3 people find it helpful
Accommodation's Reply
17 May 2021
Dear Ms. Nga,
Greetings of the day!
Thank you for taking valuable time and sharing your feedback. It gives us an immense sense of satisfaction to see that you have enjoyed the Victoria Can Tho Resort atmosphere. I will share your appreciative feedback to our team.
We look forward to have you with us again soon.
Kind Regards
Thanh Doan
Assistant Front Office Manager
KT
Khuong T. T.
6,1
/10
Reviewed 311 week(s) ago
Friendly staff, enthusiastic, 10 points for service attitude But points - 10 for quality bedding. Subsidence mattress causes back pain that is difficult to sleep. Breakfast is not rich and poor.
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4 people find it helpful
VH
Viet H. D.
Romantic
6,1
/10
Reviewed 348 week(s) ago
During our stay the resort does not have much customers. The service level has been reduced to a minimum. My wife checked in at around midnight on a Friday. When the taxi arrived there was no bellboy at the entrance. We had to carry our own luggage to the reception desk where only one person was operating. After checked-in we had to find our ways to the room. The next morning, I went to the swimming pool. Again, there was nobody by the pool to service customers. I could not find where is the changing room/locker room. After 5-10 mins wandering around, a cleaning lady told me there is no changing room. She pointed me to the toilet next door. Etc.
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NT
Nguyen T. P. L.
9,7
/10
Reviewed 356 week(s) ago
I had a great vacation here. The hotel is clean, the rooms are well cared; Friendly staff, enthusiastic ... Surely my family will come back!
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4 people find it helpful
HT
Huynh T. N. T.
Family
9,7
/10
Reviewed 374 week(s) ago
The staff is very cute and enthusiastic, the hotel is clean. Will come back next time
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