Comfort Inn & Suites Fort Worth West

Explore Comfort Inn & Suites Fort Worth West
8,2
Very Good
From 960 reviews
Cleanliness

8,4

Room Comfort

8,6

Location

10,0

Service and Facilites

8,6

Traveler Reviews Comfort Inn & Suites Fort Worth West

Number of reviews per page
20
40
Top reviews
Cesar
icon-Business with Partner
Business with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room needed major dusting and shower area was not thoroughly cleaned and sanitized. Not too happy with the sanitation. Personnel was friendly and accommodating, they were polite and respectful.
Salvador
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When we arrived we were told the elevator was not in service and that the pool was closed because of failing inspections. We were about to cancel but they gave us a better room and said that we could use the pool. Another this was the first morning there was bacon for breakfast, I asked the man in charge of preparing the breakfast for more bacon and he said that there was no more. Three minutes later he gave me a bit he had saved for himself, he never Cooke any more bacon for the 6 days we were there ,
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Kennedy Taylor
icon-Leisure
Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was great and made sure I was comfortable throughout my stay! Highly recommend!
Brenda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very helpful.
Brenda
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was so thankful that the staff and check in at this location was nice. The staff who check me in was very nice and help. The staff was also helpful throughout my stay.
Derek
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was not available. I was told they ran out of food with an hour and a half remaining for the said breakfast time.
Erika
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Elevator was not working but other than that it was a very nice place
Timothy
icon-Business
Business
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Front desk staff were all amazing !!!
Raechelle
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice
Jacqueline
icon-Business and Leisure
Business and Leisure
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Na
Tamesa
icon-Leisure
Leisure
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I arrived at night and there were no cars parked in front but a couple of work-type trucks parked on the side. It looked rundown and abandoned, which is why I used sketchy to describe it. Changed rooms twice on first night. First room had old napkins & a piece of bread on the foundation between the mattress & headboard and crumbs on the lamp. Second room only had working lights in the bathroom. Third room didn’t have a battery cover on the tv remote & batteries were corroded. I didn't feel like changing again so I put some plastic around the remote. The front staff was extremely courteous, pleasant & accommodating. After the first night, my family insisted I find somewhere else to stay. I checked out late the next day but was not given a refund for the remaining night due to confusion & lack of documentation between day and night staff when Expedia called the next day to confirm I had indeed checked out early. When I followed up with Comfort Inn, the night clerk said she hadn't added thorough notes in the system regarding my checking out but had called to straighten everything out when she realized what happened. Despite the confusion over my checkout, the staff was really the only good thing about the hotel. I would not recommend it to anyone.
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Muzzamil
icon-Business
Business
2,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room had a bad ordor everytime i would return. I found bugs on the floor. The sounds of planes and fighter jets constantly taking off did not help. I understand you get what you pay for but it wasnt worth $81/night.
Yovana
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean rooms and friendly staff
Magali
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location was Okay and pool was under maintenance.
LEWIS
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean and comfortable and spacious. The breakfast was good and the location was good.
Jessica
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The parking area was limited.
Edgar
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very Clean!
Judy
icon-Leisure
Leisure
4,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The bed was so hard couldn't sleep .. checked out after 1st night, so had to pay for 2 nights!!
Ashley
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was very rundown. The mirror in the bathroom is chipped. There are hard water stains on the faucets. It looks like what is mold in the shower on the grout. The curtains had holes in them. The furniture was all banged up. It just looked really rundown and dingy. I walked into the bathroom and on the sink, it looked like there was a dried blob of toothpaste on the counter. Then somebody had recently used the toilet and left skidmarks recently-one flush and it went away. the linens looked and felt relatively clean, and the bed was somewhat comfortable.
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Oralia
8,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms are out wormed and old
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