Overall Ratings & Reviews Hotel Zima

Hotel Zima is a great place to stay in the center of San Isidro. Staff is very good and we will definitely consider staying here again if in the area.

The rooms are run down. The floor had a giant dent. Our room was on the second floor and we were afraid the flooring would break and we would fall to the first floor. I am an architect and I could tell there was something wrong with the structure supporting the whole floor. If you walked you could hear the metal structure creaking and you could feel it tremble. We felt very unsafe. We had trouble sleeping, since the neighbors were running around you could hear and feel the whole floor and bed move. The tv was in pretty bad shape, had lines and dead pixels. When you showered you only had one minite of hot water. After one minute the water turned ice cold so you had to shut down the water and start running it again for the hot water to return for another minute. Overall the experience was awful. Thank goodness we only had to stay for one night. When telling the front desk manager about it he said no one has ever complained but I doubt it. Paying a $126 for that room is a scam. DO NOT STAY HERE.

Great value, central Perez Zeledon, newly updated rooms, reasonable prices, great staff. Will book there again.

Will return!

Maravilloso lugar. Con excelente personal y una exquisita comida.

Great Dinner and Breakfast

Very easy for tired travelers. Everything we needed was there. Comfortable beds, clean rooms, nice bathroom. Definitely recommend.

Beautiful local hotel! We loved staying there!!!

Bien

Perez Zeledon has few hotel, I have had the opportunity to stay in Los Crestones and Hotel del Sur, those are OK. I wanted to level up and stay in the supposed Perez Zeledon Best Western. We paid for the more expensive room to get a king bed...This hotel is terrible, it has structural issues, you sit in the bet and it feels like the whole place is going to colapse, the shower is terrible, not very clean and the "hot" water comes and goes, you cannot take a 5 min shower without having to step out due to cold or very hot water. And... not only that, at midnight someone had a party in their room!! so I had to go to the reception to have the security people to go to shut this people up. We decided to leave due to the terrible experience currently dealing with the refund.

The menu stated that fruit was included on any combination breakfast meal, but it was not.

Clean room, very friendly and helpful staff.

All good!

I return to Zima for the garden beauty, kind service and fresh mountain air. The restaurant is outstanding and please enjoy some Zima pizza with a glass of red wine. Pura Vida

What I like from this hotel is the nearest from downtown.

They did not answer the phone all day. So I was not able to cancel going there.

We had a brief one night stay on our way to Sn Jose - we had changed our reservation by a day as our plans evolved and had confirmation from Expedia but when we arrived the hotel hadn’t updated the date - but , Jesus at reception assured us it was no problem and we had a a room , but it was prepared for one person , not two , so we had to ask for the extra this and that for the two of us . But - all of the staff , Jesus in particular were just so wonderful, the restaurant staff as well , always smiling , nothing was a problem , so in the end after a bumpy start we had a great stay The hotel does need a little attention some details , but again , we had a great stay

Super fast and easy check in.

I felt safe at the hotel but the area outside of the walls seemed a little scary. We were surprised the room did not have a safe. We had to carry our valuables with us on our day trips. But the staff were so sweet and even gave us advice on what to see and their advice was very good. The food at the restaurant is also very good.

The property is nothing short of stunning, clean, friendly and accommodating staff and dinner was terrific. Took a minute to find late at night but it was worth the effort.