Overall Ratings & Reviews Hotel Parador Cancun

Please improving your WiFi please but overall very good.very good value for the price

Resort was clean, front desk staff were helpful. The pool was nice.

They are going through renovations. The newer part looks nice. The room I said in is falling apart hopefully get renovated soon. I've stayed there quite a few times because of the price and location. Hopefully the prices don't go up too high after they renovate the place.

Little bit noisy due to some bars that are across the road, so if possible get room towards the back. The rooms are being remodeled so that’s nice. Our only room complaint is the smell of sewer must come up thru the floor and sink drains.

Me quedé durante 6 días en mi aniversario. El hotel tuvo mejores días y está en remodelación, asi que hay áreas y habitaciones que son nuevas, lamentablemente me tocó una de las habitaciones viejitas. Aunque yo soy muy aventurero si se notaba el deterioro de los baños, solo había 1 tomacorrientes funcionando y la luz del baño a veces encendía y a veces no. Sin embargo, siempre estaba limpio y el personal amable dispuesto a ayudar. El parqueo es grande, seguro y practico para estacionar. Si me quedaría otra vez allí.

We had a terrible room. The sink were broken, the shower were old, and we had a bad smell for the bathroom.

the location is great right next to ado station and plaza palapas but the building itself i do not recommend. the ac in rooms didn’t work , bathrooms had mold in them we didn’t even stayed the night. wouldn’t recommend booking this . the hotel needs to be renovated and cleaner rooms

Hôtel parfait pour nous, près de la station de bus Ado et de plusieurs commerces. Les chambres sont ok et la piscine est très bien. Pour un court séjour, je reviendrais. Il y a des travaux en court, mais comme ça se passe durant la journée, ça ne nous a pas trop affecté. Les employés sont sympathiques.

First the place has been under renovation for a few years so noisy in the morning. The rooms windows do not cut out outside noise. The renovated rooms are comfortable wifi was good . Had hot water. No smoking in hotel and no alcohol in rooms. For the price it’s served the porpoise. Close to ADO bus station.

Needs to be updated.. loud music from bars

It is on the other side of the roundabout to the bus terminal, making it easy to travel to the airport and other destinations, even late at night. But the room I booked was not in good condition. Window glasses are cracked and taped, vanity counter is cracked and glued, the room smells, the towels are old and looks not clean. The stuff are very nice, they changed the room for me, it is better but the faucet and soap holder is broken. I chose a room with low price, but I think it still need to be presentable. In my opinion, the hotel and Expedia should remove the offer of this room till it is polished. I am not a big spender. I always choose low price hotel room, but every one of them are acceptable and most of them are even excellently presented. I believe Low price doesn’t mean compromising to basic living conditions. I am writing this hoping the hotel can see it and make proper repairs to make more money becaue it is a sizeable property in a prime location with swimming pool and parking lot. And those repairs doesn’t cost much if they have the right people to manage. becaue I am a handyman myself.

I really thing even you pay the basic room WIFI is one of the minimum services they should be offer or at least give the option to upgrade.

Los cuartos necesitan un poco de mantenimiento pero cumplen su función.

Friendly staff. Great price for value

Do NOT book a “standard room”. As a whole it was in a state of despair, but the amount of mold and overall grime was beyond disgusting. Couldn’t pay me to stay there again. Upgraded my room the next night to a “deluxe room” which was far superior, newly renovated, no complaints there. If you’re on a serious budget, save even more money and go across the street to the hostel, much better. Otherwise, spend a little bit more for the deluxe room. Both the cafe and bar out front were good and convenient.

The rooms were small but clean. The bathroom was also small but clean. The beds were very comfortable. The property was average otherwise. But the price was fantastic. I'd recommend this place for the money. I will likely come back!

Deluxe room was very nice for the price.

Close to everything

La cama más dura que una piedra, no hay Internet en las habitaciones, había un zapato que no era nuestro debajo de la cama, eso incida el grado de limpieza que realizan

Ac was not working ,no fan it was horrible with that weather, the water stop working,