People often mention about Collection O Medan City Center Near Manhattan Times Square
All
Accessibility (2)
Wifi (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Staff Friendliness (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Collection O Medan City Center Near Manhattan Times Square
Number of reviews per page
20
20
40
40
Customer reviews
M***a
8,5
/10
Reviewed 3 week(s) ago
I have stayed here twice, it is comfortable and clean.
See original
Find this review helpful?
A***i
8,5
/10
Reviewed 13 week(s) ago
drink a little, the air conditioning isn't cold enough, there's no other hot water, it's ok
See original
Find this review helpful?
A***h
5,9
/10
Reviewed 16 week(s) ago
I booked a hotel for my mother, it turned out that my mother complained that the water had not been running smoothly all day. When asked, the answer was always that it was being filled, there was always something that was lucky for staying overnight. The service from the booking app was not served well. Terrible!
See original
2 people find it helpful
T***n
Leisure
10,0
/10
Reviewed 17 week(s) ago
Hotel staff is friendly, service is good.
See original
Find this review helpful?
S***T
10,0
/10
Reviewed 25 week(s) ago
nice and comfortable place to rest
See original
Find this review helpful?
S***T
10,0
/10
Reviewed 25 week(s) ago
nice and comfortable place to rest
See original
Find this review helpful?
TA
Tamara A. F. H.
5,7
/10
Reviewed 96 week(s) ago
Ask for additional money of at least 125 thousand per room price.
See original
2 people find it helpful
D
Darwis
6,3
/10
Reviewed 110 week(s) ago
Sign in check in asked for an additional fee. Not in accordance with the price we pay is applied. The air conditioner is leaking, water is remembered in this bathroom specifically in room no 322.
See original
2 people find it helpful
FH
Ferdinand H.
8,5
/10
Reviewed 111 week(s) ago
The place is nice and comfortable, but the price doesn't match the application.
See original
2 people find it helpful
Yasliza
8,5
/10
Reviewed 134 week(s) ago
In accordance with the price, but the price of the application with the hotel is different, when checking in there is a higher fee, please update the actual price, so that the customer is not disappointed, thanks.
See original
Find this review helpful?
Dian A. P.
8,5
/10
Reviewed 168 week(s) ago
Good service, friendly staff, okay facilities.
See original
2 people find it helpful
MN
Meriska N.
6,1
/10
Reviewed 184 week(s) ago
There is no hot water for showering, the receptionist is not friendly and not polite. I have repeatedly asked for help to clean the room because I checked in on the second day. I have the right to ask for the room to be cleaned because I checked in on the second day. The receptionist said it would be cleaned later, I repeatedly asked and reminded, but no one came to clean the room. Finally I was tired of asking and just accept the situation like that. The rooms are cramped and noisy.
Read More
See original
2 people find it helpful
Accommodation's Reply
16 Feb 2022
Hi Meriska ! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Kisno!
S
Seprianto
6,0
/10
Reviewed 203 week(s) ago
The floor is not clean, the bathroom is dirty full of hair, the waiter is not friendly.
See original
1 people find it helpful
P
Purnawamansyah
6,4
/10
Reviewed 208 week(s) ago
The room does not match the picture shown on traveloka, it is narrower and stuffy, the bathroom has no hot water, no drinking water.
See original
3 people find it helpful
D
Daniel
6,0
/10
Reviewed 212 week(s) ago
The rooms are not clean and the hotel is not polite and hears complaints.
See original
1 people find it helpful
AP
Aprianta P.
5,8
/10
Reviewed 222 week(s) ago
The receptionist is not honest, the deposit is not returned. Very disappointed
See original
1 people find it helpful
Accommodation's Reply
30 Jun 2021
Hi Aprianta! We never expect any of our guests to face this kind of problem.Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards,Dewi!
YH
Yudi H.
6,0
/10
Reviewed 225 week(s) ago
kapasitas nya tidak memadai. dan fasilitasnya juga kurang bagus seperti air nya mati dan AC nya kurang dingin
Find this review helpful?
Deni K.
6,0
/10
Reviewed 247 week(s) ago
The hotel is free to enter by anyone, even to the front door of the room.
See original
1 people find it helpful
HS
HERMAN S.
6,1
/10
Reviewed 280 week(s) ago
The room was pitch black, the stairs were dusty and there was a profit nest, the bed was rather broken, and rather dusty.