Had to shorten our stay by half. Instead of staying for 6 nights, we only stayed for 3 nights. Will never star there again.

Ok

I'm not going to blame the hotel for my bad experience, Expedia is 100% responsible!!! I had to find another option and I was not able to get my money back, all I was offered was a slap in the the face, only $350.00 in an Expedia credit of the more than 2k I expend on the stay.

I'm not going to blame the hotel for my bad experience, Expedia is 100% responsible!!! I had to find another option and I was not able to get my money back, all I was offered was a slap in the the face, only $350.00 in an Expedia credit of the more than 2k I expend on the stay.

Not point in leaving an honest review, Expedia keeps rejecting it.

I'm not going to blame the hotel for my bad experience, Expedia is 100% responsible!!! I had to find another option and I was not able to get my money back. EXPEDIA KEEPS REJECTING MY REVIEW SO, I had to change it.

I'm not going to blame the hotel for my bad experience, Expedia is 100% responsible!!! I had to find another option and I was not able to get my money back, all I was offered was a slap in the the face, only a very small portion on an Expedia credit, of the big amount I paid for the rooms.

Great hotel and staff. Would stay here again.

The hotel was clean, well-maintained, and modern. The staff went above and beyond in their service. The restaurant provided exceptional service and quality, ethnic, food. Housekeeping was thorough and professional. We never used the safe. Downside, the location is near very busy streets, but we were able to walk to many restaurants and stores. I will definitely be staying there again.

Lack of amenities everything else perfect

Todo está muy limpio y la propiedad se encuentra en excelentes condiciones

Excellent hotel close to everything

Very clean and updated facility. Staff is exceptionally friendly and helpful. Dining experience is excellent with great food. 24 security guards onsite. Not walking friendly, but plenty of shopping and restaurants nearby.

Small hotel but centrally located in a good area of Guadalajara/Zapopan. An outdoor mall (plaza del sol) is right accross the main avenue there. Also nice selection of restaurants and breakfast places within walking distance and around the neighborhood where this hotel is located. Kinda looks like your typical 90 degree shape, multi level Motel 6 building but slightly better and with your typical parking lot right in front of your room. I did not use the pool because during my stay, I noticed alot of children enjoying the pool day and night and until the late hours of the night, so yes it got noisy during my stay. Perhaps children are in summer vacation down there. Throughout my 5 night stay, I noticed the pool is not being maintained properly. The water looked cloudy and not properly treated or the pool filtering system is not doing the job. Again poor maintenance. And the window shade which is light filtering and is next to your bedroom and shouldn't be there because I had a hard time falling asleep due to so much moon light filtering into my room. I had to throw a comforter to cover some of the light at night. If you're looking for a budget quick one night stay then this is the place. However, I wouldn't recommend it for more than one night.

I was enchanted with the breakfast Especially with the menudo on Sunday morning. No es la primer vez que nos hospedamos ahí, primero Dios no será la última.

Great Service

Perfect

Excellent

Small but excellent hotel, with good service, super clean and enough parking space

Everything was great