8,8
Very Good
From 402 reviews
Cleanliness

8,6

Room Comfort

8,0

Service and Facilites

8,8

Traveler Reviews Cerritos Surf Town Beach Front Hotel and SPA

Number of reviews per page
20
40
Top reviews
paulina
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing service from Tony and Anahi from food and beverage department.
michele
icon-Leisure
Leisure
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful rooms and ocean view. Close to everything. Good food.
Keely
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I don't think I've ever left a bad review for anything before but I think there are some things that people should be warned about. First, the good: the location is beautiful and the restaurant was excellent. An argument could be made that that's enough to warrant a stay here. Next, the OK: the state of our room was pretty shabby. The loveseat was broken, a toilet was consistently running, the refrigerator and kitchenware was kind of gross. The roofs are literally just palm leaves so you can hear everything happening around you - I could clearly hear a couple's argument in the casita next door and their phone's alarm going off repeated the next morning. We aren't too picky so we would have been happy to look past all of this. However.... There were some truly bad things about this stay: First, the door to our casita (#32) didn't lock. Or rather, the lock engaged but didn't stay engaged when you tried to open it. I don't know if this is the case for all the doors or just ours. As a result, some drunk people broke into our casita at night while we were in bed thinking it was there's. It could have been much worse that confused drunk people breaking in. And second, the pool was dirty/cloudy. I hoped it was just from sandy people coming in from the beach. But the kids spent hours in the our pool both days of our stay and all 3 kids in our group came away with horrible ear infections. Our daughter is three days into antibiotics and no improvement yet. Same with the others.
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Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall, this is a great resort in an amazing location. There are however, some things that made it a 4 star stay rather than 5. First, they put us directly next to the kitchen and loud restaurant music, despite their low occupancy and they refused to move us until the following day. As a result, my baby had trouble sleeping, and thus so did I. Second, the swimming pool is beautiful and large; but the surface is so rough that it will cut up your feet if you're not careful. My kids swam with water shoes to avoid cuts. Third, the restaurant is over priced and service is mediocre. The servers stand around instead of proactively picking up all the leftover beer bottles and towels surrounding the pool. Finally, I found it off-putting that the resort charges extra for their beach chairs and umbrellas. That's typically included with the cost of a hotel. We ended up buying a surf lesson from a shop down the beach that was less expensive and included chairs & umbrellas all day. On a more positive note, the location cannot be beat. I love that it's a smaller property instead of a giant hotel. The grounds are beautiful. Gabriel was the most helpful and friendly employee- gave us a lot of great recommendations. We would return again.
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Christopher
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Just a wonderful place and great service.
Carl
icon-with Children
with Children
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice and friendly staff. Clean. Great location by the beach.
veronica
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice an clean rooms Staff was very nice and helpful
steve
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice hotel with a great pool and hot tubs right on the beach. Cerritos is pretty small and spread out so being right in the action is what you want. Relaxing, good food and drinks.
Irasema
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing staff, our experience was over the top! Thanks for the nice stay!
Sandra
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property is wonderful, clean, gorgeous pool, nice restaurant on the ocean and good food. We’ll definitely return.
Brian
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The casa was starting to show ware. The door wouldnt lock the cupboards were hanging off hinges. For $500 a night we expected better.
Peyton
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything wa great
Michelle
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No refills of bottled water in our room,
Barbara
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This is our third year staying here. We love it!
Phil
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

My wife and I returned to Cerritos Surf Town after visiting with our kids five years ago. Cerritos Beach has gotten busier over time, but the experience at CST is still very relaxing and comfortable. Staff are welcoming. We spent a lot of our time sitting on our ocean view hut's porch watching passing whales spout, surface, and breach, and the rest of the time walking the miles of little used beach to the south. Barracuda Cantina has moved just to the north of CST, so fresh fish tacos are literally a short walk up the beach. CST is not fancy, but it is a great value for the price.
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Barbara
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This is our third year staying here. The grounds are beautiful, excellent service and fantastic bar/restaurant! We also appreciate that they are dog friendly.
dan
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The room was awful. If you want toilet privacy your roommate has to leave. No clothes iron, ironing board, clothes hangars, storage, water pressure. Nothing. I would not go back.
Nancy
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Quieter spot in a surfing area.
Janice
6,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

While the beachfront location was fantastic, we paid $400 plus a $30 pet fee for a room with a double bed and no hot water.
sarah
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

wonderful!
Number of reviews per page
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