It had been about 10 years since my last visit, but it was wonderful. My room was a standard twin in the Harvest building. Lake Yamanaka was visible from the room, and Mount Fuji was visible from the balcony. The view was superb. For dinner, only a set course was available, so we went to an outside restaurant. The breakfast buffet was also fantastic. The variety of dishes was exciting. The view was also superb. (It was cloudy that day, so Mount Fuji wasn't visible.) Both hot springs were excellent. It would be great if there were private baths available. This is a hotel I'd like to visit at least once a year. Thank you.

Best view, nice hospitality and affordable price.

I don't like just one thing. There have lady housekeeper in male onsen. It's not good.

The view was good! But the hotel is located in the mountain which is Super convenient if you don’t have a car, taxi service is Super expensive and the worst part are their dinner which taste worst then my home country Japanese food ... and is 3x more expensive then outside Japanese food

In my opinion, the service was quite bad. A lot of workers here cannot speak English and they didn't help a lot too. But the room was big enough for two. The hairdryer in toilet was broken. This hotel cannot do food delivery to my room. When I was really hungry around 16.30 pm, their restaurant cannot do ala carte foods. They have schedule around 17.30 pm and the food is buffet. I prefer not to go in this hotel again, quite a bad experience for me. Everything seems bad , just the room is quite big enough for two, and the rest is quite bad for me.

The scenery is good, the check-in process is also fast, thanks Traveloka has facilitated my business activities

Exceptional strategic, comfortable and beautiful scenery.