One of the people on the phone for the hotel was quite rude. One of the receptionists had a bit of attitude. There were 2 homeless ppl allowed in the cafeteria.. otherwise evrything was good.

It was higher than my experience for the price wise. Definitely will stay later again

Staff was polite, bilingual, clear. The rooms was big, but smelly. Nice shower with several faucets. Huge jet tub. Quite a ways from downtown. Not many amenities nearby.

Door did not lock bathroom door did

Friendly quick service. Rooms are clean.

My girlfriend and I booked a suite and everything seemed fine at the start but after, we realized the water in the shower was coming out so hot we couldnt take a shower, we talked to reception and they said they couldnt do anything that we needed to wait to the next day to talk to someone. Next morning my girlfriend tried to talk to someone different and she was completely ignored and the person was pretty rude in general. For the price of the room we definetely dont recommend or will be staying here again.

All good

The room was excellent and the staff. Parking and access is easy to hotel. The only thing we noticed was the door is open for anyone and do not need key to get into hotel. As well, the garbage outside was full and garbage was falling out. Did not affect our stay, just something we noticed. Would go back to this hotel 100%.

It was fine

I have no issues. I had enough bathroom towels, toilet paper, soap. The bed was comfortable and I usually have a hard time sleeping but I didn’t at all

Endroit tranquille, propre , 2 stationnements , sécuritaire, près de commodité.

All good

Well-located hotel in Montreal West End close to Montreal-West, with easy access on Saint-Jacques street. Clean room, renovated, nice furniture (with some pieces showing damages that were not normal wear-and-tear but rather carelessness or vandalism from previous guests). The room was much nicer than the one I had months ago. Breakfast included. The broken coffee machine has finally been replaced. Parking included. Recommended.

Great customer service

A plus de 70 ans il n'y à pas d'ascenseur.

Friendly staff.

Great deal for the price, friendly staff, nice room!

This hotel was listed on Expedia as having electric car charging, but it was not working so I had to find a charger and pay extra elsewhere. Door did not have a swing bar latch, only the one main lock. It looked decent from the website photos but felt sketchy when we arrived, bulletproof glass enclosure around the reception desk and "adult" items in the vending machine that my kid was asking questions about.

Not good

L