2,0
Poor
From 1 reviews
Cleanliness

2,0

Room Comfort

2,0

Service and Facilites

6,0

Traveler Reviews De Castle Inn

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Verified traveler
2,0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Filthy mattress & sheets. They didn't even bother to clean the room and change the sheets/pillow cases. Everything smelled really bad with lots of stains. I had to ask them to change the sheets. When they changed the sheets, I saw the mattress is filthy & with lot of stains as well. Bathroom was equally filthy - with cockroaches and leaky taps. Lot of red paint over the mirror in the bathroom. Service guys struggled to turn on the AC after which it did turn on but I could not change the temperature at all. Also, no hot water at all. It was just cold water. They also don't even bother to give you basic soap/lotion/nothing at all. Cannot understand how these guys manage to charge more than Rs.2200/night and still offer such a filthy room.
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