Overall Ratings & Reviews Hyatt Regency Manila City of Dreams
Explore Hyatt Regency Manila City of Dreams
Traveloka (58)
Other sources (932)
8,9
Very Good
From 58 reviews
Provided by travelers on
Cleanliness
9,3
Room Comfort
9,1
Meal
8,6
Location
9,1
Service and Facilites
8,7
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Traveler Reviews Hyatt Regency Manila City of Dreams
Number of reviews per page
20
40
Customer reviews
H***h
9,4
/10
Reviewed 11 week(s) ago
It's a pleasure to stay here. Thank you.
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JC
Juliana C.
9,7
/10
Reviewed 90 week(s) ago
I really enjoyed the experience of staying here, very comfortable, the room was very beautiful and clean. So comfortable and excellent service. Thank you so much.
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Accommodation's Reply
13 Oct 2023
Warm greetings from HYATT City of Dreams Manila!
We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel rooms and our associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for.
We are definitely looking forward to welcoming you again soon.
Sincerely,
Steve Sasso
Director, Hotel Operations
City of Dreams
HS
Henny S.
9,7
/10
Reviewed 91 week(s) ago
Everything is okay, nice rooms, according to the price
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Accommodation's Reply
13 Oct 2023
Warm greetings from Hyatt Regency, City of Dreams Manila.
Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests.
We appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit.
Sincerely,
Steve Sasso
Director, Hotel Operations
City of Dreams
L
Leonard
8,5
/10
Reviewed 123 week(s) ago
Room is spacious and of good quality and maintainence. Good to refill minibar always. However they still have the rule of no outside food. Pandemic is over, and should be considered to be removed. Choice of food at COD not as much but nearby mall has many more choices.
1 people find it helpful
CA
Charles A. M.
9,4
/10
Reviewed 201 week(s) ago
Thanks to Front Desk staff for welcoming us! I enjoyed our stay very much with a free room upgrade and complimentary cake for my post birthday celebration. I would recommend this hotel to my friends and rate the property 9 of 10. Though I have not given the chance to maximize the pool due to closure on our first day. Overall, my experience at Hyatt Manila City of Dreams is superb!
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+4
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Jibrel
10,0
/10
Reviewed 210 week(s) ago
Had a very pleasant stay. All my requests were given. I'm impressed with how hospitable and courteous their staff is and in-room dining was great as well.
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LD
Lyka D. C.
10,0
/10
Reviewed 211 week(s) ago
We had the most pleasant staycation in this hotel. Staff are very nice, service is good. Such a breath of fresh air amidst the pandemic. We’ll surely be back.
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A
Abigail
Family
6,3
/10
Reviewed 285 week(s) ago
While we are waiting our room available, we are waiting at the lobby..we are too tired because we are take night time flight so we are arrive early in the morning..we are so sleepy and we felt a sleep when we sitting on lobby lounge.. and it's amazing it's not allowed...😂
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EG
Ella G. P.
Family
9,4
/10
Reviewed 325 week(s) ago
Everything exceeded my expectation except for the check-in procedure. We waited 1.5hr for our room. But the room, pool, resort, boutiques (mall) , casino and breakfast buffet were great!
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Rosendo Concepcion
9,7
/10
Reviewed 345 week(s) ago
Awesome staycation experience for the family specially for the kids.
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Carms S.
Family
5,5
/10
Reviewed 346 week(s) ago
Staffs was good, very accommodating. however, when I checked in, I encountered that the bed sheets has stains. Yes, it was replaced however I find it very inconvenient for a 5 star hotel. Also, their bathrobes has holes! Not a good experience for a 5 star hotel!
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Marilou Matic
Romantic
9,7
/10
Reviewed 360 week(s) ago
The room was great! It was so clean and relaxing.. The hotel staffs are very friendly and very accommodating.. The food was superb!! It was such a great and memorable experience staying at your hotel. Will surely recommend it to my friends and colleagues..
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Randy Q. P.
Family
10,0
/10
Reviewed 369 week(s) ago
It was great and my whole family enjoyed the superb comfort
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jm
jonas m. l.
Backpacking
9,7
/10
Reviewed 373 week(s) ago
staffs are very accommodating and friendly. had a wonderful staycation of my birthday.
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Mr George Alfred Goodale
Family
9,7
/10
Reviewed 377 week(s) ago
Too expensive but just lovely place to stay. I am not a gambler
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roy a.
Business
10,0
/10
Reviewed 404 week(s) ago
I recommend this hotel to my friends.
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mc
milo c.
Family
8,0
/10
Reviewed 424 week(s) ago
well there were no extra blankets when I requested for it on two consecutive night.
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Tymisye Tymisye
Business
9,7
/10
Reviewed 424 week(s) ago
Hotel, service, foods was great
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Altaf s.
Family
10,0
/10
Reviewed 433 week(s) ago
Very beautiful place, very nice people, the best that I know
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Number of reviews per page
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