Overall Ratings & Reviews Promenade Link Stay Barra da Tijuca

Lots of maintenance. No Google Pay

The check in and subsequent support from the reception was really excellent. All of them spoke good English too. Only thing was that our room cards stopped working every day. Great room and view and balcony. Very nice breakfast as well. All there also very nice and friendly.

Overall good, bedrooms need upgrades and showers too. But great location and awesome employees.

Nice overall place need more cleaning from walls doors and bathroom

It was very last minute booking the apartment itself was nice, clean the decor abit dated in places lovely big sofa and adequate size kitchen. My concern was that I was not able to get the tv channels and cable tv system to work.

Great quality

Promenade is a pretty hotel located in a newer office area. While there are many empty stores around the hotel and the streets within the complex are empty, it seems to be a safe area. The staff was courteous and helpful and there was an attentious life guard in the pool, making it a great option for my kids. The only two things I would make a suggestion for improvement, would be: 1. the trash can in the bathroom: a rotating lid is not the most sanitary option to deposit used toilet paper 2. Maybe putting coffe in the room for guests to use in the nice coffee pot they already have in there! Thanks for a great stay!

Good hotel in Rio de Janeiro. Good price, very good breakfast, good room and shower.

N/a

Os funcionarios sao extremamente educados e gentis. Especialmente a sra. Eduarda que me tratou com muito cariinho e proficionalismo!! Parabens pela sua equipe!! Eu espero voltar em breve!!

During the check in we have heard the people working at the check in counter complaining and laughing about other guests in front of us, no problem with that if they had done it privately and not in front of us. The hotel is ok, room is not big but good for a couple. Breakfast also good, parking included also a plus.

No hair dryer in rooms, just two for the whole hotel

The bed was very uncomfortable. Was supposed to be a queen size bed. What was in the room was 2 full size beds pushed together. And since each mattress had a different softness, I had to sleep on one side. As a tall man (6 feet 4 inches) this was unacceptable. There were also ants on the floor coming from the balcony. Breakfast buffet was OK. Menu is very limited for lunch and dinner or room service.

Great location. Good service. Amazing breakfast!

Very new, and SUPER CLEAN. Nice and quiet, not a great stay for tourists, but if you happen to have a flight out of Jacarepagua it is very convenient. I walked over in about 10 minutes. Also close to the BRT bus system.

Nice hotel for business. Honest breakfast, nice people.

Upon check in we were given a room. The room had not been cleaned. The bed had no linens, the bathroom had no towels. Then they gave us another room. This room had no toilet paper, no remote to control the a/c, no hair dryer, and missing half the amenities that the unmade room had. A very nice hotel. But could use much better management.

Pool was underground, hotel was a bit far from heart of touristy things, otherwise, the hotel was awesome: updated, clean, spacious, great amenities,...

The hotel is situated within a business complex that is still been developed therefore not much happening around. Far from the center of Rio it's a taxi ride in very heavy traffic - no matter the time of day to get into Rio. The reception staff weren't the most welcoming in the sense that they only spoke when spoke to. Other times you were completely ignored. You could walk into reception and they wouldn't even turn to greet or be greeted. Strange! The chambermaids were exceptional, polite and courteous. Breakfast time was different! The hot water - sorry - lukewarm water for the tea came from a flask as did the coffee and milk. The staff here were great in that if one asked they brought you a cup of hot water from the kitchen.

Be careful! The sewer, water, and electrical systems were working very sporadically. On New Years Eve, we were without power for 5 hours! One day, we had to tell them 3 times that the room wasn't cleaned, then they got it cleaned at 8pm - while we were waiting. There was no autonomy for the reception desk as they had to run everything by management and it seemed that management was non-existent.