8,5
Very Good
From 104 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,7

Meal

8,5

Location

8,4

Service and Facilites

8,5

People often mention about Borneo Beach Villas & Suites
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Family Friendly (2)
Surroundings (1)
Staff Friendliness (1)
Bedroom (1)
Taste (1)
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Traveler Reviews Borneo Beach Villas & Suites

Number of reviews per page
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40
Customer reviews
Nur H. B. L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 36 week(s) ago
The staff was very helpful and accommodating. Room was large and comfortable. The food was okay. It would be better if they improve on food variations. Overall everything is great. Will repeat again
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L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 36 week(s) ago
The room is quite old but still consider OK and quite clean.
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U***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,4
/10
Reviewed 43 week(s) ago
-There 's a beer (garbage) in the fridge.-The living room was not clean. We sweep the living room ourselves.- One apartment was not ready to check in by 3pm. We checked in at 5pm.- Air conditioner in one of the living room was not cold.- Can't find the counter for check in for first time customer.
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 45 week(s) ago
Great Stay, but Room for Improvement in Service.
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Muhd N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 59 week(s) ago
Excellent service. Will repeat it soon.
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MOHD E. B. R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 66 week(s) ago
Tempat yang sangat menarik. Susana yang mendamaikan. tempat yang bersih dan staff yang mesra.
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Angeline
icon-origin-TRAVELOKA
5,1
/10
Reviewed 68 week(s) ago
Isolated area. Furnitures are old. Very dark at night, far from city. Inconvenient. No room cleaning.
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MOHD E. B. R.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 71 week(s) ago
Penginapan sangat lengkap, bersih, kemas dan cantik.ada tempat masak dan tub mandi. saya bagi 5 bintang..tempat paling lengkap penginapan setakat ni di kota Kinabalu. semua staf juga ramah dan sopan. kami akan datang lagi ke sana
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Chong Y. C.
icon-origin-TRAVELOKA
5,8
/10
Reviewed 117 week(s) ago
The first night I checked in around 11.30pm directly have no electricity and the second night have no electricity again around 5.30am and every electricity cut lasted for 3-4 hours, we can't sleep or even brush up. The good thing about the place is really on the beach side and Haikal is friendly. That 's why I give 2 star only.
1 people find it helpful
Accommodation's Reply
12 May 2023
Dear Yuan, thank you for the review and compliment towards our staff. We apologize for the inconvenience caused to you during your stay. We will bring this review to upgrade our facilities and to serve you better on your next visit. We hope to see you again!
JAMALIA B. B.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 193 week(s) ago
Spacious, clean and comfortable house. Very cool air conditioning 👍 Beautiful and clean beach
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Kasbi b. b.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 193 week(s) ago
Very long Q just to get pass the guard. Very expensive deposit, almost the same as the room price. Unnecessary rules (I. E. Need to wash and keep the dish clean), What is the function of your housekeepers. Swimming pool only 20 minutes.
1 people find it helpful
Rosmawati R.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 218 week(s) ago
We’ve extended our stay to one more day but unfortunately there was some internal miscommunications over the management’s side causing us 3 times disruption during our stay. What’s worse was when 1 of it was from one of the housekeepers who suddenly just entered our room using their own key. We explained to her regardless and thought that there’ll be no more problems until there’s another knock on our door around 10.30pm at night asking about our check out to which made us a bit furious and kind of worried to sleep back in case if there’s another knock soon. Other than that, there’s some water disruptions during our stay.
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2 people find it helpful
Syida D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 224 week(s) ago
I'm satisfied to stay here for 1 night but I recommend you to put a big plastic bag in dustbin Because there's no plastic bag in dustbin
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Accommodation's Reply
16 Apr 2021
Dear guest, thank you for your honest feedback about the inconvenience caused to you. We truly apologize that our facilities and services offered did not meet your standard, we will take this feedback seriously to further improve our facilities and services. We look forward to welcoming you back in the future with better service and facilities!
Jessica m.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 268 week(s) ago
Great hospitality. Breathtaking view. Pool awesome. Thank you. Sure will come again.
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Sarah J. B. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 285 week(s) ago
Clean rooms, excellent service.
1 people find it helpful
Accommodation's Reply
15 Feb 2020
Dear valued guest, thank you for spending your time giving us feedback. We are glad that you enjoy your stay here at Borneo Beach Viilas. We will take this feedback to further improved our facilities and services. We look forward to welcoming you again in the future with better service and facilities. Thanks!
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Duffy H.
icon-Family
Family
icon-origin-TRAVELOKA
8,5
/10
Reviewed 288 week(s) ago
Easy check in, place still well maintained
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Junilie B. G.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 294 week(s) ago
I had great experience stayed here with family, Thank you so much for a beautiful and memorable trip... I would highly recommended it to everyone, You will no regrets 😍
+4
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Muhammad A. b. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8,7
/10
Reviewed 333 week(s) ago
Far from the main city and airport so it’s quite a boring place. But just for one night stay to enjoy the nature with beach is fine. The staff the should at least show us the place where our room located at since it is quite far and too many rooms and houses located further from the check-in house.
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Nurul S. b. P.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 344 week(s) ago
The hotel is perfect for holiday gateway.. The room is spacious and the bathroom are perfect. Will comeback again for another stay. 100% recommended. Unless the aircond at our living room is not functioning. The rest is perfect. Wake up in the morning with ocean view is beyond spectacular. Watching sunset at the beach with BFF are memorable. We are having our steamboat session at our house since food stalls are far away from the destinations. Prepare food for dinner if you are planning to enjoy your stay at the place during night.
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SITI N. S. B. N.
icon-Family
Family
icon-origin-TRAVELOKA
9,1
/10
Reviewed 344 week(s) ago
We come again to celebrate our anniversary. The staff r friendly and helpful, the room was comfy as usual. The view is superb, got sauna and spacious bathtub inside the bathroom. Everything just nice and we r enjoy our staying here. Definitely will come again.
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