Overall Ratings & Reviews Hotel Heritage

Great location

Reception staff was extremely helpful with printing documents we needed in order to depart Brazil.

Staff was great and I enjoyed my stay near the bars and restaurants.

I didn't like that I could not access my family floor with my key. You must use your key to utilize the elevator but you can only go to your room floor. The toliet seat are horrible. The seat is thin and it hurts your thighs when sitting. Complimentary breakfast was Okay for the most part, but it offered the same hot options every day no variety Wifi worked well. King bed was comfortable. My housekeeper was really nice. Location was busy burger spot, bars, sports bars and shopping all around and a straight walkable shot to Paulista Ave.

everything was amazing

O Hotel cumpriu com o esperado em termos de localização e custo benefício, porém as dependências precisam de uma atenção/reforma.

A really good selection of food for breakfast, catering for all tastes. The room was alright, but we had issues with the aircon so were moved to another room. Other than that, all good.

All good. The dog Fernando is a top highlight

Quarto limpo e bem mobiliado. Hotel novo, ótimo café da manhã. Equipe prestativa. Excelente hospedagem.

Everything 5 star

Very good

Friendly and helpful staff, great location, good breakfast, small but fully equipped room.

Foi incrível nossa estadia, cama chuveiro maravilhosos. Café da manhã excelente, hotel limpo e lindo. Amei super indico

Hotel novo, bonito e limpo. Café da manhã bom. Serviço correto. A única crítica é em relação à iluminação de LED no teto do quarto, que permanece brilhando mesmo apagada. Além disso, as paredes são muito finas, o que faz com que se escute a TV do quarto ao lado.

Local muito bom , silencioso com um bom café da manhã.

I liked the room and property. My only complaint is I have bad vision and sometimes when I get out the elevator it’s pitch dark and there’s a delay before light comes on. But I applaud the hotels efforts to conserve energy

Very nice room, tasty breakfast

Quarto com muito barulho, podia se ouvir claramente a conversa do quarto ao lado. Outro ponto negativo foi a ausência de room service ou um local no próprio hotel para uma refeição rápida

staff were friends easy to communicate with

The price asked is not compatible to the service provided, the so-called boutique hotel needs to improve a bit to be worth staying there. The two elevators are old and for whatever reason management found is a nice touch to make elevators always stop on the 7th floor, which becomes a burden to the guests above that floor having always to stop going up or down; the breakfast table available is good but I had much better breakfast in much simpler hotels in Brazil, the fruit options were minimal and they did not seem fresh. We loved the bathtub but the shower needs some fixing as water goes everywhere when is open.