there's no body on reception, but the keys to rooms are line up in the table, just find one with your name on it. i got room with 8 bed.. the capsule is made of plastic so it make noise whenever you move. and aircon to be on/off from 7pm to 3am, so only fan on between those hours. inside capsule only got 2 small built in fan, so if you cant sleep without aircon, i dont think this one is for you, except you could sleep without closing your capsule.
the toilet, shower and wastfel are clean, but only few. free pantry with kitchen utensil to use. free coffee and tea all day, they have miscrowave, dispenser, and refrigerator too. just make sure you put your name and check out date, coz they're cleaning it daily.