Unfortunately, some facilities should be renewed (ie the bathroom). Rooms are very noisy and it is possibel to hear from one room to the other one.

To check in and check out the same staff member was rude and stressed. The elevator was broken, the AC was low powered, breakfast was not really much, beds were hard. Great location for Ironman finish.

Lovely place to stay in a great location in Vitoria. Recommend for a stay for a few nights. Excellent service and very kind staff. Rooms aren’t spacious but they do the job. Great value for money and they even sell craft beers at reception.

The TV in my room did not work. Apparently, it needed to be re-programmed but, as a guest/customer, I would not expect to have to do that myself.

Great for a short stay.

Ok place to stay but kind of outdated and small.

Lovely place just needs a bit of updating

Check in was good. Friendly staff and very helpful, especially the young woman with the long dark hair, who worked the later shift during our stay. The room was very clean, but a bit small. Good location.

Not a bad property for 3 star. We’rr Very happy here and I would recommend staying here. Close to historical district. Parking can be problematic

Walking distance to everything in the old town, close to train station, quiet, huge comfortable bed, not bad breakfast.

The hotel is your basic hotel, just a place to sleep. The rooms are small and the bathroom even smaller and outdated. It's a CLEAN room, but the floors in the bathroom are coming apart so it's hard to clean in the crevices. The beds are not the best but we had a good nights sleep. The room was quiet. They supply toiletries, however limited, and they do not have a coffee station. Vanessa, at the front desk during the night shift, was pleasant. They have a small eating area, where you can buy a basic breakfast. It does have a good location, only 10 minutes walk to the historic old part of town. I cannot compare this hotel to other hotels in Vitoria-Gasteiz as this is my first time here. However, if you're on a budget it is a good hotel to stay at.

We got a quite big bedroom on the last floor on the street side, and had no issues with noise. Breakfast was rather simple, but enough to start the day. All in all a great hotel near the city centre of Vitoria.

The staff is very professional and helpful. Excellent location within easy walking distance to most tourist sites, shopping and eateries. It has only 25 rooms, feels like a boutique hotel at modest prices. The rooms are very small, open the door and within 3 feet you find your bed, almost no space to open your luggage. If you can accept, like I did, that this hotel is only to sleep you will find it is great.

Bien placé, à proximité de la rue Dato et de la gare, chambre pour 3 relativement petite, manque de rangement et d'espace pour poser les valises Petit déjeuner sur place a 9€ Avec ascenseurs et climatisation Dental kits et gants de toilette à disposition

Hotel céntrico pero muy mal conservado

Muy buen hotel, céntrico y cómodo. Un poco de calor en la habitación que hacía que debíamos tener la ventana abierta. Y algunos pequeños fallos en el tema del baño ducha y demás. Pero nada grave. Está muy bien para pasar un par de noches en Vitoria

Limpia, organizada.

El lavabo y la ducha tendría que ser un plato de ducha y el aíre acondicionado

La ubicación del hotel es muy buena. Al lado del parque de la Florida y en un paseo te plantas en el centro de Vitoria. Personal muy atento con buenas recomendaciones. Detalles en la habitación y pequeña limonada de bienvenida que estaba deliciosa. El único hic era que nuestra habitación no tenía vistas, sólo a una calle y un edificio feo, pero nos vino bien porque eran fiestas y no se escuchó ningún ruido. La habitación para pareja y niño muy amplia y cómoda. Estupendo ambiente de jazz!!

Todo correcto