Hotel Universo Guadalajara

Explore Hotel Universo Guadalajara
8,0
Very Good
From 1.000 reviews
Cleanliness

7,8

Room Comfort

7,8

Location

9,6

Service and Facilites

8,4

Traveler Reviews Hotel Universo Guadalajara

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was dirty. But after changing rooms for a 2nd time, we were given a bigger, cleaned room. Staff was nice
Diana
6,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo estuvo bien excepto que nos robaron el cargador del celular.
Ruth
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Rooms given were so out of service. Toilet would not flush and bathroom was really small. Could not sleep because of construction. We didget another room which was great. All you would need is to check if everything functions.
Cristal
icon-Business and Leisure
Business and Leisure
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff was awesome very respectful and kind. Great location many restaurants and stores, and the Cathedral are in walking distance. The only downside is the WIFI it wouldn’t connect. Other than that I felt safe, I was coming from Michoacan and it was a good to stay to rest for only one night before going to the airport the next morning.
Read More
Jostin Adolfo
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The check-in was easy to do it
Gerardo
icon-
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Muy accesible
Susana Elizabeth
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were incredibly helpful and nice. However the beds and the overall condition of the hotel was not great. The area it’s amazing though everything in downtown is at a walking distance.
Valeria
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Area was good distance from main road therefore quiet to sleep. Restrooms had mold, water came out from the shower and tile was falling off. A refrigerator would have been convenient.
Evelyn
10,0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Easy walk or drive from main downtown/ restaurants They have taxi service from hotel main desk convientent prices
Jorge
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Good location
Russell
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was conveniently located and among the best priced in the downtown area. We obtained an upgraded spacious room with king beds when our room was not ready upon arrival. The shower water was hot.
Adam
icon-with Partner
with Partner
10,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Friendly people good buffet breakfast for $7.50 each. The walls and windows are thin so you hear noises outside but did not bother me much. Needs some fixing which looks like they started to do on the 7th floor. Wood stay again since great location.
FEDERICO
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property was not clean, the bathroom was molded... the bathroom door did not work.... The towels were super old and stained... The beds were unconformable... The only reason I gave two stars is because the hotel had a convinient parking.
J.Jesus
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Street to noisy
Margarita
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Bathrooms very small out dated tubs, mattresses hard and lumpy
Juana
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Very clean , with private parking with an attendant. Hotel was withing walking distance of shops and restaurants
Araceli
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Good option, near to a lot or popular Places in Guadalajara, very convenient! The food Is good and the people Is very friendly.
Juan
icon-Leisure
Leisure
10,0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Clean, AC, central to historic district.
bertha
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Muy maltratado
Arturo
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Older building, Easy registration 3rd floor. windows where old and you can hear the cars. The bathroom smell either to sewage or mold. Very little privacy with a vent in the main door. I don’t recommend a tub for people with disabilities or older because is mounted a high step and complicated to get out. The bed was comfortable. Hot water. 4 blocks from the catedral and Metro station. I recommend this hotel if you will be one or two nights for sleep and shower.
Read More
Number of reviews per page
20
40