Hotel Station 18

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Overall Ratings & Reviews Hotel Station 18

Traveloka (346)
Other sources (148)
8,2
Very Good
From 346 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,0

Meal

7,7

Location

8,0

Service and Facilites

8,0

People often mention about Hotel Station 18
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Distance to City Center (6)
Staff Friendliness (5)
Room Space (5)
Bedroom (5)
Bathroom (5)
Surroundings (3)
Wifi (3)
Accessibility (2)
Ambiance (2)
Check-in/out Time (1)
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Traveler Reviews Hotel Station 18

Number of reviews per page
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Customer reviews
R***o
icon-origin-TRAVELOKA
8,1
/10
Reviewed 11 week(s) ago
The staff is friendly and helpful, I think it's not bad for one night stay.
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6,5
/10
Reviewed 11 week(s) ago
The hotel claims the bathroom water heaters are supplied by solar panels. Due to the rain no hot water. Shower is one of the most important thing any visitor will look for. Knowing how unpredictable Malaysian weather can be, how come no backup electricity? This is unacceptable! I demand for partial refund.
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N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
The best hotel..beyond my expectations..
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 31 week(s) ago
The hotel is close to the Mall just walking distance, the room is also clean and provided with a gallon to refill drinking water. The room is also clean, the staff is also friendly.
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2 people find it helpful
Guest
icon-Business
Business
icon-origin-TRAVELOKA
5,0
/10
Reviewed 34 week(s) ago
Pillow are dirty when we complain to front service counter staff name by IKA very rude can ask customer this is the room we can Gv you. If you dunt like room you can go out. When we say want to talk to manager the staff didn’t Gv any contact. Worst experience in my life
4 people find it helpful
a***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 40 week(s) ago
Check-in process was very smooth. Friendly staff, provided all important information as soon as we checked in like hotel Wi-Fi, local tourist fee, and deposit. To be honest, the deposit was quite high, but it's okay. They only provided toilet paper, towel, slippers, and soap. It was a little bit hard to find parking, and rooms at the ground floor have zero access to mobile internet service. Luckily, Wi-Fi was provided but a little bit too slow. Overall, nice place to stay.
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2 people find it helpful
Z***n
icon-origin-TRAVELOKA
8,2
/10
Reviewed 48 week(s) ago
The room is very comfortable, clean toilet. Free to refill water from coway outside of the room. There is a limited parking car in the hotel. Everything looks good. But because I'm muslim, the presence of dog outside of the lobby kind a bit disturbing 😔🙏.
1 people find it helpful
ONG SHU TING
icon-origin-TRAVELOKA
5,8
/10
Reviewed 91 week(s) ago
Front desk person was rude. Didn't admit her mistake.
2 people find it helpful
Haw Su Kheng
icon-origin-TRAVELOKA
5,8
/10
Reviewed 91 week(s) ago
The counter lady was really rigid and rude. I called one day earlier told her I booked two room hope to get near room. Then on check in date itself, I purposely went earlier at 11am. The moment customer check out. To get near room. She say wiill give one ground floor room, one more at first floor room. Since my dad and mum both 80 years old, so I agree. They ground floor, I first floor. Then she say check in must wait till 3pm. Fine. So we left. Come back at 2.40pm. Ask for key, she say cannot check in, wait till 3pm. We go off again. Room available but cannot check in. We wait in the car. Go in again at 3.05pm, she pass me two room keys. But both also 2nd floor. She earlier say give ground floor, but suddenly changed her word. First she say the ground floor room not yet clean up. So I say okie, I will wait for ground floor. Then she twist again. She say she already give to other customer. Wow! Keep twisting her word. End up she say she is busy. DOn't want entertain me. She ask everyone to come in and que at 3pm, of course she busy la. What a lousy service. 2nd, deposit. I pay cash RM200, she don't want. She prefer online transfer. So next morning check out, again must wait for her office side refund the RM200. If directly I pay cash, she check out return me RM200, it would save time and hussle for both. She is really so rigid. The service is poor. Cleaning service is GOOD. I ask for help out clean the room dirty floor, another lady was really kind, She came with her son, and clean up very fast. Really good. Location is okie.
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3 people find it helpful
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achmad z. n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 94 week(s) ago
Tempat bersih dan berpuas hati
1 people find it helpful
c***n
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 95 week(s) ago
We need a place for a short rest/a night before heading north (our final stop is Gerik). The location is great! There is a hawker stall next to it, so we don't have to be worried of it. Besides, they do sell some snacks, water, hot cup at the counter, so no need to drive to a convenient stall to get them. The water heater functions really well. Bed, toilet, everything is clean. Overall, this budget hotel exceeded my expectation.
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Tan B. K.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 97 week(s) ago
Cheapest in ipoh but the wifi blocked a lot of websites and most of the apps couldn't use.
2 people find it helpful
Darma r. T.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 101 week(s) ago
One room collect rm 100 for deposit and internet connection very poor room towels and cover bed so dirty and smell TV old model.
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LEE S. C.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 114 week(s) ago
Not enough packing, hotel room shower not hot.
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Eriyati Eriyati
icon-origin-TRAVELOKA
6,0
/10
Reviewed 118 week(s) ago
The Cooler very bad. The room is very hot.
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Nanthene R.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 124 week(s) ago
Stayed with my family. Nice room. Very spacious. Recommended place to stay.-the hot water not hot enough.- recommend to put electric kettle so that no need to go and bring water from a filter everytime.
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Aalia A.
icon-origin-TRAVELOKA
4,5
/10
Reviewed 210 week(s) ago
Very bad …. No parking … no iron ….
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Nurfarahin S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 214 week(s) ago
Parking spot limited. Receptionist (the malay woman) is friendly. The room cleaner (the malay & indian women) is very helpful. As a woman, unable to use a iron for my cloth and dresses is quite sad. All in all with the price, I'll sure will come again. Thank you.
2 people find it helpful
Sim K. h.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 250 week(s) ago
Good and clean. Good service
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Sean
icon-origin-TRAVELOKA
8,5
/10
Reviewed 273 week(s) ago
Cozy & Clean , nice to stay. Recommended
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