If I could give this hotel and staff six stars, I would! Serras Barcelona is hands down the BEST five star hotel at which I’ve ever stayed. John, Robert, and Badr, et al., you set the bar high. I will look upon my stay at your fantastic hotel with great fondness!!

We only stayed for one night but wish it had been longer as the hotel was so nice. All the staff were really welcoming and helpful. The room was lovely and the Informal restaurant on the roof was fabulous.

Stunning hotel

This is a fabulous hotel , such amazing staff very happy helpful cannot do enough for you Great location

A first class experience from the moment we arrived. Greeted with cold towels, handmade chocolate and a glass of Cava then a tour of the hotel before being shown to our room. The room was great, spotlessly clean and with everything we could have needed. Also some lovely, fresh tapas waiting for us. The staff were incredible, helping with everything from restaurant recommendations, organising transport to sharing local tips and providing us with water before we went out. A great place to stay and we would definitely recommend Hotel Serras.

We loved the location of Serras Barcelona. Great neighborhood. Lots of good food options. The staff at the hotel was awesome from start to finish. They make it a point to make every guest feel special.

Excellent!!!

Everything about the hotel was excellent. Especially the staff and this hotel stays highly recommended. Food was top notch too.location is another bonus.

Everything about this place was fantastic

Beautiful hotel with outstanding staff who go the extra mile to make sure your experience is the best it could be. The room was tastefully done with top notch linens. Every night we found a delicious treat in our room. Breakfast was beautifully presented with lots of variety and Sandra remembered my tea order from the day before. Loved the rooftop bar too. Highly recommend!!!

The room was very comfortable and we slept great! The problem was that it was very small and difficult to “live out of our suitcases“. Not enough closet space to really unpack and didn’t want to for two nights and one and 1/2 days. Lots of attention to customer service like opening the front door every time you came in, however, small things which were requested did not get done and this is why I cannot give it a five

Love this hotel. People were fabulous. Perfect location for us.

Lovely hotel. We were in the second floor and did have outside noise late each night. Also no water one morning.

Our second stay at the lovely Hotel Serras. A beautiful hotel in an excellent location. Superb service and thoughtful little touches make things extra special. Bonus - we were able to walk to most things.

Main issue was completely absent water pressure on the morning of September 26th. Also, we expressed a preference for ice in the room daily, but instead were told to call the front desk when we needed. A problem, because the phone in our room did not work. Staff at front desks were helpful and courteous in every instance, including check-in.

The Staff at Serras demonstrated exceptional professionalism. They consistently made efforts to improve our stay, whether it was helping make plans, recommendations on local dining, or an extra cappuccino. We were very impressed.

Fantastic stay. Great staff, fine hotel. Will stay there again.

The entire staff at Serras Barcelona made our stay unforgettable. From the warm welcome at check-in to the attentive restaurant team, everyone went above and beyond to make us feel at home. A special shout-out to Alex and Pablo at the Front desk, and Ikenna at the restaurant, and to the lady who checked us in on September 3rd (I didn’t catch her name) — your kindness and professionalism stood out. The service was not only professional but genuinely caring, and you can tell the whole team takes pride in creating a wonderful guest experience. Thank you for making our time in Barcelona so special!!

This place is a gem!!!! Top quality and great service. Best place in the city

Excellent service