There is no front desk and we supposed to get the text message with our room number and code which we didn’t have. We called twice to get the code and were able to get in our room. The elevator was not working at that time. Luckily, our room was on second floor not 4th. Other than that, everything else was good.

Our room is clean.

The hotel was clean and easy to find, spacious enough for our party of three. Unfortunately the pull out bed was not set up when we arrived and after a long day of travel we had to figure out the bed, do our own sheets and find towels. It was not optimal. The bathrooms look very nice but the shower is impractically small.

Self check in made it quick and efficient. They sent messages with clear instructions. Room was clean, bed was comfortable, and good black out curtains. Have to pay for street parking. Good location as well. Would stay again! Thank you!

so so

Check in and out was super easy. The room was good sized for our family of 4. The shower was clean with good pressure but the drain was a bit smelly. The coffee service in room including a refrigerator was nice.

Virtual staff were relatively helpful. Room was very clean but minimal. Overall solid property. They did allow for an early check in which was nice and the luggage storage was secure.

The price was good and the location was great. Check-in is virtual so that can present challenges. Double check you receive check-in instructions before you arrive. Overall a good experience.

Was just so easy. The perfect groom for a quick hotel stay

We were happy with the location, being in close walking distance to the center of the city. It was easy to get with the code sent to us in adcance to access to the building and clear instructions. Our suite was clean and well furnished.

Everything was good except for the shower that had a big ledge to get into and no bars to hold on to. A definite safety issue

Perfect room to stay in! Very clean and close to many places. Only down side is if you're renting a car there's no parking but it's very close to parking options

No refund after Iceland Air pilot strike, out 500$.

They don't have a reception desk, which is fine, but the access codes for both the front door and the luggage room didn't work. Every time I needed to enter the building, I had to call them and provide my reservation number, name, and length of stay. I contacted them twice by email requesting new codes, but the issue was never resolved. The room was not cleaned during my stay, and the towels were never changed.

Self checkin made impossible to learn about the vicinity near the hotels. Was not helpful for tourists.

Nice and clean rooms and easy self check in with onsite breakfast available. Only inconvenience I thought was unloading and loading luggage and pickup , drop offs were very tough due to hotel been in busy street.

I really enjoyed my stay. This is a self check in hotel and first off we arrived very early at 9:00am and check in isn't until 3pm. There is no desk service but there is a lobby phone for customer service and I called to ask about a possible early check in and they released our room right away! The room is quite large for European standards, with a very nice bathroom with a waterfall shower. And it is walking distance to the downtown tourist area, a grocery store, a coffee shop and the ocean front walkway. I would 100% stay again and I also found it to be less pricey than other hotels. My only complaint would be there is no daily housekeeping so we had to find housekeeping to ask for more toilet paper. But everything else was great!

The hotel is clean and reasonably priced

Great location, clean and tidy room. Excellent shower.

Online checkin which worked fairly well. Keypads could be temperamental. Room was good. Biggest gripe is there is NO parking close by even though adds states parking included.