6,2
Pleasant
From 54 reviews
Cleanliness

5,8

Room Comfort

4,6

Service and Facilites

6,8

Traveler Reviews Burntwood Hotel

Number of reviews per page
20
40
Top reviews
Bill
icon-with Partner
with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and tidy, the staff were very helpful to us, a reasonable selection for breakfast. We never went shopping though there was a mall close by.
Isobel
icon-with Children
with Children
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bed was good and comfortable
scott
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent, great customer service & no issues. Friendly clientele. The vlt lounge was fun & the restaurant had an outstanding breakfast. Thanks very much for taking care of us. Would definitely recommend & will stay there again :)
Edwin
icon-
2,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No washroom operating unable to have healthy break and shower . I paid insurance can I complete reimbursement?
Lauren
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

My stay here was satisfactory, only stayed one night but eveythign went well. Staff at the front desk were nice.
keenan
8,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

It’s good
Karl
4,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Cleanliness is lacking. Appliances in room either didn’t work or no outlet available. Staff were ok.
William
icon-Business
Business
4,0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

When I arrived they didn’t find my reservation, room with dirty carpet, bedding. One day I return and found my room opened. At the check out card reader not working to return my deposit, had to receive cash, they were asking me my cc number and PIN to return it later that for security reasons I refuse to provide.
Ralph
icon-Business
Business
2,0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

I didn’t like the management attitude
Michael
icon-Business
Business
6,0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

I never even went in hotel looked really bad
Bien
icon-
2,0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Old and very bad mattress; old and run down paint, wall, window, … Many people (not guest) sitting in lobby; office looks bad and disorganized Hallway not clean with plywood for stairs,…
Zheng-Wen
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

good
Verified traveler
6,0
/10
Reviewed 215 week(s) ago

Hotels.com verified review

Guest lobby is a mess. Some renovations have been done. The hotel is old. Room was clean enough. Bed and pillows are not to my likeing. Should be replaced. I was there only because my go to was booked up.
Rose
2,0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

Horrible
Gilbert
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 250 week(s) ago

Hotels.com verified review

It was alright
Sherry M
icon-Business
Business
10,0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Good
You’ve read all the top reviews.
Number of reviews per page
20
40