This is an old and tired hotel. It is next to the main shrines in Nikko, so location is great, but the buses in Nikko are so good that you would be better staying further into town at a cheaper hotel. There are not many places to eat nearby, so we ate in the hotel 1 night. It was very expensive for a french style menu which was largely underwhelming, especially the main courses which were very small. They also messed up our room and instead of giving us a genuine triple, we got a twin with a sofa bed - not a problem for sleeping arrangements, but on Expedia it was £50 cheaper per night and after negotiating with the front desk we received £25pn discount. Whilst the hotel was generally OK, I would not recommend this hotel.

The oldest Western-style hotel in Japan. Beautiful elegant building and old world charm - a welcome change from the ultra modern hotels prevalent in Japan. Would thoroughly recommend.

Helpful and friendly staff. Hotel and an old charm atmosphere.

Historic hotel with amazing views and a great location. Would recommend to anyone staying in Nikko. Don’t miss the shrine that’s just 15 minutes away.

Lots of charm and character but little tired in places. Great hotel and large rooms. Had two dinners there. Very good but pricey.

We love the surrounding area of the hotel. Peaceful and so close to the famous Shinkyo Bridge and Toshugo Shrine. The walking track to the Kanmangafuchi Abyss was excellent. If you love nature, this is the place to go. We were lucky to experience the Spring Festival and enjoyed the warmth and hospitality of the small-town people. The hotel itself has lots of history. The room is really spacious and modern with a view to the mountains and bushes. The staff were very accommodating despite their minimal English. My Japanese Breakfast was excellent. Definitely we will stay here again when we come to Nikko.

The Hotel is very historic and designed by our favorite architect Frank Lloyd Wright…you can see clearly his influence.We only stayed one night out from Tokyo by Shinkansen.A short taxi to the temple and shrine in wooded surrounds was great and impressive.We treated ourselves to the fine dining/silver service menu for dinner and I did breakfast on the verandah type room while Julie slept in.Too windy..a gale ..and the Shinkansen’s stopped running so the trip back to Tokyo was twice as long..say 3 hours.Memorable trip to the Kanaya and Nikko itself.Wonderful location.

We had a great stay at Kanaya. Really loved the interior of our room. Enjoyed the bar and the breakfast. Overall, really good experience.

The Hotel has a amazing history of how long it been around since 19 century. The staff were amazing with theirs hospitality as well explanation on the ways that the Hotel is setup and how to get around the Hotel.

Old, not well maintained, very limited accessibility despite a lack of information regarding it. Would not recommend it and regret having chosen this hotel.

History of the hotel.

Superb base for the Nikko temples and shrines, Hotel and staff were excellent

Property is a bit jaded but it is fine overall

It was a beautiful, historic place to stay. It was convenient to get to Toshogu.

Amazing experience

It’s a historic property and has a quaint lodge elegance. The service and amenities are very nice. The food is delicious. The room is comfortable I wish there were more electrical outlets close to the beds but I was nonetheless able to charge my devices without issue. The location, just a very few minutes walk to the entrance to all the shrines, as well as to the bus stop, is super convenient.

This property has a rustic and tired charm and elegance about it. It is the country hotel of fifty years ago when such structures used local building materials. It wears its historic aura well!

Appreciated the hotel tour after check-in to learn a bit about its fascinating history and that the building and rooms have mostly maintained its interior design of catering toward western guests back in the days. The age of the facility was expected and added to its charm and if any complaint in that aspect, was the challenge that we had adjusting the room temperature at night when the radiators kicked on (I guess we could have just opened the windows). Great service by all the staff. We enjoyed our dinner and breakfast at the hotel's restaurant. Hotel is situated in a very convenient location to visit the Nikko To-sho-gu.

amazing place, location, and extremely friendly staff, most speaking English, and even some speaking French

Step back in time- we love historic hotels. Fabulous staff and service. Incredible views from our room and walkable (hilly) to bridge and shrines. Dinner and breakfast delightfully served with beautiful china, crystal and silver. The hotel is a bit historically 'tired' but very clean. For those who desire newer rooms, they are completely restoring one building which will open this summer.