All Ratings, Current App Language, See all reviews
Traveler Reviews Hortensia Flower Hotel & Spa
Number of reviews per page
20
20
40
40
Customer reviews
D***a
10,0
/10
Reviewed 1 week(s) ago
Strategic location, close to everywhere, very close to the weekend night market, friendly staff, can exchange money, drop off at the airport at an affordable price, there is a lift which is very helpful.
See original
Find this review helpful?
NF
Nurullaili F.
9,4
/10
Reviewed 4 week(s) ago
The room was spacious.
I can early check-in once get there, so thankful about that.
Even though not sleep and only book it while waiting bus to sapa, it’s quite worth the price.
The only issue is the lift. Have kind of gap so be careful of your steps.
1 people find it helpful
YY
Yansen Y.
9,4
/10
Reviewed 35 week(s) ago
My 5 nights stay at this hotel already feels like home. Location is very good at the center of Old Quarter, every destination that I want to go is just under 10 mins walk. Great staff and great communication too.
1 people find it helpful
Ulung S.
Leisure
9,4
/10
Reviewed 46 week(s) ago
Strategic location, clean, comfortable but a bit cramped
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.
Jenifer Y. P.
Leisure
8,4
/10
Reviewed 50 week(s) ago
So-so, location is very good. No food.
See original
1 people find it helpful
Accommodation's Reply
12 Feb 2025
Thank you for having a great experience at Hortensia; your feedback will motivate us to improve even more in the future.
AA
Andhika A.
Leisure
8,2
/10
Reviewed 51 week(s) ago
I had a great stay at this hotel. The room was really nice, and the location is fantastic – it's strategically located near the Old Quarter and Hoan Kiem Lake, making it very convenient to explore the area. The staff was friendly and welcoming, even though they didn't speak much English. Overall, it was a pleasant experience, and I would definitely recommend it for anyone visiting the area.
Read More
Find this review helpful?
Accommodation's Reply
10 Jan 2025
Thank you for your feedback; it will motivate us to do better in the future.
S***I
6,3
/10
Reviewed 53 week(s) ago
Old hotel right on top of footspa and money changer. The room is so dusty, you couldn't walk in barefoot. Very uncomfortable bed, very noisy environment.
1 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for your feedback; it will motivate us to do better in the future.
PT
Phan T. N. S.
Family
8,5
/10
Reviewed 326 week(s) ago
Small hotel but staff are very enthusiastic and cute.